James Aguiar | Page 13

James was excellent. Got me into the ram truck I always wanted. Was patient and did not feel rushed. Highly recommend if you are in be market wanted. Was patient and did not feel rushed. Highly recommend if you are in be market More

Helpful 0

Report | Print

James was amazing. He helped me find a vehicle with the exact spec and color and was excellent at keeping me informed throughout. The process was so easy and pressure free and took only three days from fi exact spec and color and was excellent at keeping me informed throughout. The process was so easy and pressure free and took only three days from first call to delivery. Thank you! More

Helpful 0

Report | Print

James at First Jeep was great. He gave me plenty of suggestions that worked within my price range. I would highly recommend going to First Jeep and asking for James! suggestions that worked within my price range. I would highly recommend going to First Jeep and asking for James! More

Helpful 0

Report | Print

I would like to thank James Aguiar sales team leader on his work with the purchase of my new Jeep. Excellent service and knowledge of vehicle. his work with the purchase of my new Jeep. Excellent service and knowledge of vehicle. More

Helpful 0

Report | Print

James helped me pick the perfect gladiator for me. I had a lot of questions and he was highly patient and knowledgeable. Thanks James. Highly recommend it!!! a lot of questions and he was highly patient and knowledgeable. Thanks James. Highly recommend it!!! More

Helpful 0

Report | Print

Purchased a vehicle last week from FCDJR.Very pleased Purchased a vehicle last week from FCDJR. Very pleased with service & time given to me to answer all my questions. My sales person was James A. He Purchased a vehicle last week from FCDJR. Very pleased with service & time given to me to answer all my questions. My sales person was James A. He was very knowledgeable & kind. Highly recommend this dealership. Donna W. More

Helpful 0

Report | Print

James Aguilar is a great salesman. Spent a lot of time talking with me. He was very helpful in making my decision. Thank you James talking with me. He was very helpful in making my decision. Thank you James More

Helpful 0

Report | Print

We worked with James Aguiar to by a new Jeep Wrangler. He was great to work with and was super knowledgeable. We didn't feel pressured and he was working with us to get the car we wanted. I would highly He was great to work with and was super knowledgeable. We didn't feel pressured and he was working with us to get the car we wanted. I would highly recommend them. More

Helpful 0

Report | Print

I've been researching and looking at Jeep Grand Cherokees for a couple of months now and was waiting for the right vehicle and right price to purchase. Back in October, I went into First Jeep to test drive a for a couple of months now and was waiting for the right vehicle and right price to purchase. Back in October, I went into First Jeep to test drive a V6 and a V8 Grand Cherokee so I could determine which I liked more. During that visit, I worked with Bryan (salesman) and Paul (sales manager). Both were very pleasant and very reasonable to work with. I wanted to give it some thought since the V6 is more efficient, but I liked the power of the V8. After giving it some thought and cross-shopping the price they quoted me for their 2019 with other dealerships, I emailed them asking if they could match another dealership's price, to which they came down a bit but it was still more money, so I held off purchasing the vehicle. About a month and a half later, I inquired again about pricing on a 2020 they had in stock. Unfortunately, it sold before I could get in to the dealership. Paul was very understanding and great to work with during these inquiries. Recently, James reached out to me via email inquiring if there was anything they could do to help me in my search, so I mentioned exactly what I was looking for since they didn't have any V8s on the lot. He said he would look around and see if he could get it. A few days later, I emailed him to check if he was able to find any, and much to my surprise he was able to since that configuration seems to be uncommon. I proceeded to visit the dealership the very next day to meet with him to review the window stickers and talk pricing. Right away, their pricing was a little high, but I expected that given my prior experience. I inquired if the price included a $2,000 rebate that I qualified for to which I received three different answers from James: "I didn't know about that rebate," "No, it's no longer a valid offer and isn't on Jeep's website anymore," and finally "Yes, that was already included in the price." After hearing the three different answers as I continued to inquire about it, I felt like I was being mislead, so I thanked James for his time and effort finding this Jeep at another dealership and politely declined as I got up to leave. James became noticeably upset that I was leaving. As I approached the door to leave the dealership, I heard James loudly yell in my direction, and I quote, "don't let the door hit you in the a** on the way out." At first I was shocked that a sales person would even say something like that to a potential customer, especially in front of a bunch of other customers who were in for sales and many others that were waiting for their vehicles to be serviced. Blake, the sales manager on duty when this happened, rushed outside to apologize and try to finish the deal. Even though he was able to come down to a reasonable price, at that point I was unwilling to give any of my money to a dealership whose employee just disrespected me like that. I will not be returning to First Chrysler Jeep Dodge Ram at any point in the future if James is still an employee, nor would I recommend this dealership. I've been treated much more respectfully by shady used car lots before, so this experience was completely disappointing given how great Bryan and Paul had been previously. More

Helpful 2

Report | Print