James Baker

Super friendly. Always welcoming. Explains things in detail…only offers what you need—-don’t try to sell unnecessary services Always welcoming. Explains things in detail…only offers what you need—-don’t try to sell unnecessary services More

by EN23 Verified Customer Verified Customer

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The sales and service at this dealership entirely exceed all local and regional competing dealerships due to an expert staff of people that go far above and beyond their call of duty in providing exceptiona all local and regional competing dealerships due to an expert staff of people that go far above and beyond their call of duty in providing exceptional service; a team of auto experts that include Josh, Chris, Mike, Jim, and Jackie. More

by kjs.trs Verified Customer Verified Customer

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I bought a new car from this dealership earlier this week and they were very easy to work with. We did most of the work before I arrived so I was able to test drive, sign paperwork, and leave with my new car and they were very easy to work with. We did most of the work before I arrived so I was able to test drive, sign paperwork, and leave with my new car in roughly an hour. I would shop here again. More

by egpope Verified Customer Verified Customer

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Everyone was very nice, accommodating and kind. I would recommend this dealership to anyone. Thank you! I would recommend this dealership to anyone. Thank you! More

by dawn.mcmillan Verified Customer Verified Customer

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Sharon’s service team is friendly and professional. I wouldn’t take our car anywhere else. The service people are knowledgeable and explain any repairs clearly. And the facilities are very comfortable I wouldn’t take our car anywhere else. The service people are knowledgeable and explain any repairs clearly. And the facilities are very comfortable as you wait for youur car to be finished. More

by fxlr_94 Verified Customer Verified Customer

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I picked up my new company car and dropped off my old one . Jim Baker was a pleasure to work with and made it very easy. . Jim Baker was a pleasure to work with and made it very easy. More

by Matthew.smith2 Verified Customer Verified Customer

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Chris and Jim provided great follow up and the sales process was exact and professional without being pushy or overbearing. I passed up dealerships in my state do get delivery from Ferman because of th process was exact and professional without being pushy or overbearing. I passed up dealerships in my state do get delivery from Ferman because of their abilities and willingness to conduct business. More

by dtoscano482 Verified Customer Verified Customer

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Great team across the board. Excellent communication, customer oriented, efficient. Through in the info they provide to support the sale. Excellent communication, customer oriented, efficient. Through in the info they provide to support the sale. More

by asay.jared Verified Customer Verified Customer

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This is my 3rd car purchase with Ferman Volvo and James Baker! 5 plus stars! Amazing Dealership and Jim was amazing! Highly recommend!! Baker! 5 plus stars! Amazing Dealership and Jim was amazing! Highly recommend!! More

by kgreilly3 Verified Customer Verified Customer

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Jim did a wonderful job and there was absolutely no pressure with the sale. We went back multiple times before we actually purchased the car pressure with the sale. We went back multiple times before we actually purchased the car More

by djlink3466 Verified Customer Verified Customer

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