James Baker
James Baker at Ferman Volvo Cars of Tarpon Springs

James Baker | Page 10

Guest Relations Manager

Ferman Volvo Cars of Tarpon Springs

43530 US Highway 19 N
Tarpon Springs, FL 34689

Contact Me
5.0
244 Reviews

Dealership Experience

15 yrs, 2 mos

Industry Experience

17 yrs, 11 mos

5.0

244 Reviews

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244 Reviews of James Baker

June 14, 2023

Dealership Rating
Employee Rating

This dealership really knows how to take care of their people. Happy environment. Gorgeous new Volvo facility. State of the art everything. So happy to be a part of your family. More

by Happyguest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Coleton Reece, James

Jun 16, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 13, 2023

Dealership Rating
Employee Rating

I loved everything about my experience at Volvo. Everyone I spoke to was friendly and professional. The dealership was absolutely gorgeous. There was no pressure when deciding on which one to buy. I More

by lunchtime2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum, Coleton Reece, James baker

Jun 13, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 08, 2023

Dealership Rating
Employee Rating

The team here made sure I left happy & in the car I wanted. And when I say team, I really mean all hands were on deck with this one. The team was great to work with, efficient with our time and very More

by mohammedabdin1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh McCain, Michael Kashtan , Tony Cerullo, Steve Hanson

Jun 09, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 25, 2023

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Employee Rating

Great buying experience all around. Everyone was great and most helpful in every way. Would recommend to others. More

by cbe100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 11, 2023

Dealership Rating
Employee Rating

Exceptional customer service provided by Jim Baker. He was friendly, knowledgeable and very helpful. We love our new XC40. More

by toberaptured
Recommend Dealer
Yes
May 12, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 29, 2023

Dealership Rating
Employee Rating

Over the 10+ years we’ve been doing business with Ferman Volvo of Tarpon Springs, we’ve We had consistent excellent experience in both sales and services. Highly recommend! More

by 87vette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum

May 02, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 23, 2023

Dealership Rating
Employee Rating

James Baker was extremely helpful, friendly and knowledgeable. some of the other employees were unfriendly. If it were not for James I would have taken my business else where. More

by bklynbigdog
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 24, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 07, 2023

Dealership Rating
Employee Rating

Matt Ketchum and Jim Baker are fantastic. I have been a customer for years and they are always super helpful and friendly. More

by dan@danpenning.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Apr 12, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 31, 2023

Dealership Rating
Employee Rating

Very easy car buying experience James forcina the service manager is knowledgeable and professional And helped me with the technology More

by kmacclellan4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James forcina

Apr 05, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 20, 2023

Dealership Rating
Employee Rating

James was amazing. He found me the car I wanted, was very quick in his responses and followed through to ensure I was happy with my new car delivery. More

by lam34066
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum

Mar 22, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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