James Barnes
James Barnes at Casey Kia

James Barnes | Page 15

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
178 Reviews

Dealership Experience

7 yrs, 4 mos

Languages Spoken

English English

5.0

178 Reviews

Write a Review

178 Reviews of James Barnes

July 05, 2020

Dealership Rating
Employee Rating

Great service thanks to mr. Saleem and the team for helping me with my purchase. Drove all the way from New Jersey to get my favorite car from now my favorite place More

by Fayyaz Ahmed
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Sam Saleem

Jul 11, 2020

Casey Kia responded

Thank you so much Fayyaz for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Sam Saleem and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

July 02, 2020

Dealership Rating
Employee Rating

Jacob was very helpful and knowledgeable about all features of the car. He seemed truly genuine when dealing with us. The service department did not clean the car as they were supposed to so we had More

by cfh001
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F.

Jul 11, 2020

Casey Kia responded

Thank you so much for the positive review! We are extremely grateful for the opportunity to earn your business. I apologize that you had to come back and get your car re-cleaned. I want to offer you a complimentary courtesy clean when you come back in for your first service appointment. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

May 26, 2020

Dealership Rating
Employee Rating

My experience with Charles Archer at Casey Kia was very pleasant. He listened to what I was looking for at the price I was looking to spend and hooked me up with a 2017 Certified Kia Niro FE/LX. I’m very p More

by Jellybean
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

May 30, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2017 KIA Niro. Also thank you for the positive endorsement of Charles Archer. It is our goal to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

May 06, 2020

Dealership Rating
Employee Rating

I just got my second car from Casey Kia. I love how well they listen to you and work with you to get what you want and get you the beat price. I sold my 2019 Kia Rio to upgrade to a 202 Kia Soul. Jacob and More

by Claire
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Jacob Martinez F. , Sam Saleem

May 09, 2020

Casey Kia responded

Thank you so much Claire for the five star review! We are extremely grateful for the opportunity to earn your business for the second time on the purchase of your brand new 2020 KIA Soul. Also thank you for the positive endorsement of Jacob Martinez and Sam Saleem. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 02, 2020

Dealership Rating
Employee Rating

Charles was very knowledge and was extremely considerate of my time. He is very professional and took extra care regarding social distancing. I look forward to my next purchase through Casey Kia and work More

by Km_barkley
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Katie Gilbert is always a pleasure to work with.

May 02, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. It is our goal to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 29, 2020

Dealership Rating
Employee Rating

Jacob was absolutely fantastic! He was very patient with us and was extremely professional! Worked with our budget and made it all happen! It was a long process but still was really smooth. Best dealership More

by Genar87
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Robert (cannot recall last name), he was super helpful too!

Apr 30, 2020

Casey Kia responded

Thank you so much Eugenia for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2019 KIA Niro and 2020 KIA Forte. Also thank you for the wonderful endorsement of Jacobo Martinez and Robert Duncan. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 20, 2020

Dealership Rating
Employee Rating

I have been patron of this dealership for years. This was likely my best Sales visit ever. Kaitlin was respectful, she wasn’t pushy and she was attentive to me as the customer. I enjoyed the level of care an More

by mjacksonmsw
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Kaitlin Fields

Apr 25, 2020

Casey Kia responded

Thank you so much Michelle for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2020 KIA Optima. Also thank you for the wonderful endorsement of Kaitlin Fields. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. I appreciate your loyalty. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

March 21, 2020

Dealership Rating
Employee Rating

Jacob was wonderful to work with! He did his best to get us a great deal. We love Casey Kia - both the sales and the service department. We are repeat customers! More

by Chad Pence
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Jacob Martinez F. , Sarah Todd, Taylor in Service

Mar 21, 2020

Casey Kia responded

Thank you so much Chad for the five star review! We are extremely grateful for the opportunity to earn your business again on the purchase of your brand new 2020 KIA GT line Soul. Also thank you for the wonderful endorsement of Jacobo Martinez and the rest of my staff. We appreciate your loyalty and your service in the community. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

March 17, 2020

Dealership Rating
Employee Rating

Very professional. Very courteous. Easy to talk to and transparent. Made me confident I'm in good hands for the duration. Thank you very much. More

by Soper5432
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Jeff Finch

Mar 20, 2020

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my staff. It is our goal to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 11, 2020

Dealership Rating
Employee Rating

The most professional customer service ever.Charles went The most professional customer service ever. Charles went above and beyond making sure everything was understood. He kept making sure I felt comforta More

by kshuber7
Recommend Dealer
Yes
Mar 12, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. It is our goal to exceed the expectations of all of customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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