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James Barnes
James Barnes at Casey Kia

James Barnes | Page 15

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
176 Reviews

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

5.0

176 Reviews

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176 Reviews of James Barnes

May 26, 2020

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Employee Rating

My experience with Charles Archer at Casey Kia was very pleasant. He listened to what I was looking for at the price I was looking to spend and hooked me up with a 2017 Certified Kia Niro FE/LX. I’m very p More

by Jellybean
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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May 30, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2017 KIA Niro. Also thank you for the positive endorsement of Charles Archer. It is our goal to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

May 06, 2020

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Employee Rating

I just got my second car from Casey Kia. I love how well they listen to you and work with you to get what you want and get you the beat price. I sold my 2019 Kia Rio to upgrade to a 202 Kia Soul. Jacob and More

by Claire
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Jacob Martinez F. , Sam Saleem

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May 09, 2020

Casey Kia responded

Thank you so much Claire for the five star review! We are extremely grateful for the opportunity to earn your business for the second time on the purchase of your brand new 2020 KIA Soul. Also thank you for the positive endorsement of Jacob Martinez and Sam Saleem. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 02, 2020

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Employee Rating

Charles was very knowledge and was extremely considerate of my time. He is very professional and took extra care regarding social distancing. I look forward to my next purchase through Casey Kia and work More

by Km_barkley
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Katie Gilbert is always a pleasure to work with.

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May 02, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. It is our goal to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 29, 2020

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Employee Rating

Jacob was absolutely fantastic! He was very patient with us and was extremely professional! Worked with our budget and made it all happen! It was a long process but still was really smooth. Best dealership More

by Genar87
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Robert (cannot recall last name), he was super helpful too!

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Apr 30, 2020

Casey Kia responded

Thank you so much Eugenia for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2019 KIA Niro and 2020 KIA Forte. Also thank you for the wonderful endorsement of Jacobo Martinez and Robert Duncan. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 20, 2020

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Employee Rating

I have been patron of this dealership for years. This was likely my best Sales visit ever. Kaitlin was respectful, she wasn’t pushy and she was attentive to me as the customer. I enjoyed the level of care an More

by mjacksonmsw
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Kaitlin Fields

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Apr 25, 2020

Casey Kia responded

Thank you so much Michelle for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2020 KIA Optima. Also thank you for the wonderful endorsement of Kaitlin Fields. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. I appreciate your loyalty. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

March 21, 2020

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Employee Rating

Jacob was wonderful to work with! He did his best to get us a great deal. We love Casey Kia - both the sales and the service department. We are repeat customers! More

by Chad Pence
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Jacob Martinez F. , Sarah Todd, Taylor in Service

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Mar 21, 2020

Casey Kia responded

Thank you so much Chad for the five star review! We are extremely grateful for the opportunity to earn your business again on the purchase of your brand new 2020 KIA GT line Soul. Also thank you for the wonderful endorsement of Jacobo Martinez and the rest of my staff. We appreciate your loyalty and your service in the community. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

March 17, 2020

Dealership Rating
Employee Rating

Very professional. Very courteous. Easy to talk to and transparent. Made me confident I'm in good hands for the duration. Thank you very much. More

by Soper5432
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Jeff Finch

Print
Mar 20, 2020

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my staff. It is our goal to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 11, 2020

Dealership Rating
Employee Rating

The most professional customer service ever.Charles went The most professional customer service ever. Charles went above and beyond making sure everything was understood. He kept making sure I felt comforta More

by kshuber7
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Charles Archer, Jacob Martinez F. , Jeff Finch

Print
Mar 12, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. It is our goal to exceed the expectations of all of customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

February 25, 2020

Dealership Rating
Employee Rating

Mr.Archer did a Phenomenal job the first sales and I didn’t think he could out do himself but he did. 👏👏👏👏👏👏💐💐💐💐🏆🏆🏆🏆🏆🏆🏆🏆🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇 Great job sir More

by Annw18@icloud.com
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Jordan Vodehnal, Pat

Print
Feb 27, 2020

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for your wonderful endorsement of Charles Archer. It is our goal to exceed all of our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Please let me know if you need anything!Sincerely, Roberto A. Dial- General Manager

February 13, 2020

Dealership Rating
Employee Rating

Wonderful salesman!!! This was the best experience I ever had buying a car! He is more than a salesman he cares about his customers satisfaction!!! More

by Psimpson3084
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Print
Feb 15, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my staff. It is our goal to exceed all of our customer's expectations with radical hospitality! We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial- General Manager

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