James Barnes
James Barnes at Casey Kia

James Barnes | Page 7

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
175 Reviews

Dealership Experience

6 yrs, 11 mos

Languages Spoken

English English

5.0

175 Reviews

Write a Review

175 Reviews of James Barnes

April 10, 2022

Dealership Rating
Employee Rating

Can't really say more than everyone else. ...amazing service and amazing salesman! Easiest transaction, lots of friendly laughter. I was able to get the best car for me, the features I wanted More

by Taratyler73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Apr 11, 2022

Casey Kia responded

Thank you so much Tara for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A.,Dial- General Manager

April 10, 2022

Dealership Rating
Employee Rating

Great Service from Jacob and Aaron! ! Definitely will be back for a third car in a few years! More

by shalayasteez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Aaron McGiffin

Apr 11, 2022

Casey Kia responded

Thank you so much Shalaya for the five star review! We are extremely grateful for the opportunity to earn your business again! Also thank you for the wonderful endorsement of Jacob Martinez and Aaron McGiffin! We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 02, 2022

Dealership Rating
Employee Rating

Jacob was a wonderful sales person to deal. He made the buying process enjoyable. I Would definitely recommend this dealership to anyone! More

by whitney
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Albert “AJ” Jackson, Karla Tristani

Apr 10, 2022

Casey Kia responded

Thank you so much Whitney for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacob Martinez and the rest of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 12, 2022

Dealership Rating
Employee Rating

Charles Archer Gave us an unforgettable car buying experience. We were very impressed he really went above and beyond, he’s is very knowledgeable he kept us informed as the transaction was in progress More

by BenGena
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Apr 10, 2022

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 11, 2022

Dealership Rating
Employee Rating

Charles Archer assisted us in purchasing a pre-owned Kia Sorento with low mileage. Our purchase experience was most memorable. He was very knowledgeable, friendly and professional. He was extremely helpful More

by P Gee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Apr 10, 2022

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 05, 2022

Dealership Rating
Employee Rating

Salesman Jacob Martinez was excellent. He remained in contact with me on the status of the vehicle arriving. Although he was persistent in trying to make the sell, I did not feel pressured More

by Trell2246
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Albert “AJ” Jackson, Aaron McGiffin

Mar 07, 2022

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 01, 2022

Dealership Rating
Employee Rating

Mr. Charles service was exceptional, he was very informative and honest. Mr. Charles went above and beyond to ensure our transaction went smoothly. I wou More

by B. Wells
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Mar 07, 2022

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

February 26, 2022

Dealership Rating
Employee Rating

Mr. Archer was honest,very informative and was a pleasure to do Buisness with.I highly recommend Kia Casey…Ask for Mr.Charles Archer! More

by Mwellington036
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Feb 28, 2022

Casey Kia responded

Thank you so much Nicholas for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

February 24, 2022

Dealership Rating
Employee Rating

We had a wonderful experience at Casey Kia! Charles took wonderful care of us!! We will be back with our next purchase to see Charles again. More

by tiffany.caruso
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Albert “AJ” Jackson

Feb 28, 2022

Casey Kia responded

Thank you so much Tiffany for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

January 11, 2022

Dealership Rating
Employee Rating

Buying your vehicle is easy, the sales team is great and works with you nicely. Once you get the vehicle and have to go to financial, that’s where the nightmare starts. The financial manager is rude, and if More

by susanadonahue
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Roberto A. Dial, Johnnie Jordan Jr. , Albert “AJ” Jackson

Jan 26, 2022

Casey Kia responded

Ms. Donahue, thank you for your feedback. We regret to hear that we were unable to provide 5-star service to you, as we strive to treat every customer with radical hospitality. Thank you for giving us the opportunity to speak with you while you were here so that we could help resolve some of these issues. If you would like to further discuss, please feel free to reach me directly at a_mcgiffin@caseyauto.com. Sincerely, -Aaron McGiffin, New & Used Car Sales Manager.

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