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James Barnes

Overview Reviews (176) Inventory (180)

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James Barnes

James Barnes | Page 9

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0

176 Reviews

Overview Reviews (176) Inventory (180)

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English

5.0

176 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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176 Reviews of James Barnes

October 20, 2021

Dealership Rating

Employee Rating

Charles was a knowledgeable resource, friendly and communicative. He was able to quickly resolve any issues and made the experience refreshingly easy. communicative. He was able to quickly resolve any issues and made the experience refreshingly easy. More

by will

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer

Oct 23, 2021 -

Casey Kia responded

Thank you so much Will for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 15, 2021

Dealership Rating

Employee Rating

Mr. Archer was wonderful, he answered all my questions and said to call if needed and said to call if needed More

by Cat

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer , Albert “AJ” Jackson

Oct 15, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 14, 2021

Dealership Rating

Employee Rating

Jacobo and the team were AMAZING they worked very hard we are very very pleased ! are very very pleased ! More

by Kandlelante

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial, Jacob Martinez F. , Albert “AJ” Jackson

Oct 15, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 22’ KIA Seltos SX AWD. Also thank you for the wonderful endorsement of Jacob Martinez and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. Thank you for being a loyal customer! Sincerely, Roberto A. Dial- General Manager

October 05, 2021

Dealership Rating

Employee Rating

Charles was on my side while purchasing my new vehical and worked very hard to give me a great deal. and worked very hard to give me a great deal. More

by Eric.pfennig

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial, Charles Archer , Albert “AJ” Jackson, Rashan Taliaferro

Oct 09, 2021 -

Casey Kia responded

Thank you so much for the five star review Eric. We are extremely grateful for the opportunity to earn your business on the purchase of your 2022 KIA Sorento Prestige hybrid. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

September 29, 2021

Dealership Rating

Employee Rating

Charles gave me the best car buying experience I have ever had , definitely recommend him ever had , definitely recommend him More

by A. Brown

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer

Sep 29, 2021 -

Casey Kia responded

Thank you so much A. Brown for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

September 29, 2021

Dealership Rating

Employee Rating

Absolutely a fantastic experience from start to finish! Setting appointment was super easy. Everyone was very friendly and professional! Mr. Johnnie Jordan, Jr. was outstanding to work with on every deta Setting appointment was super easy. Everyone was very friendly and professional! Mr. Johnnie Jordan, Jr. was outstanding to work with on every detail and we will be certain to bring any future business his way! Mr. James Barnes was also wonderful while reviewing our finances at the end and completing the paperwork to bring our wonderful new vehicle home with us! Definitely 5+ star service! Thank you both! More

by Amy G

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Johnnie Jordan Jr.

Sep 29, 2021 -

Casey Kia responded

Thank you so much Amy for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2022 KIA Telluride. Also thank you for the wonderful endorsement of Johnnie Jordan Jr and James Barnes. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

September 14, 2021

Dealership Rating

Employee Rating

Everyone is friendly and very helpful! I will definitely recommend this dealership !! Thanks Charles for your help! recommend this dealership !! Thanks Charles for your help! More

by rdavidson

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer

Sep 17, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

September 06, 2021

Dealership Rating

Employee Rating

Charles is the best dealer around. This is my 3rd car from him and as always fast, efficient and got me the price I wanted. I love Casey Kia and will always buy from them. Amazing staff and the best GM! from him and as always fast, efficient and got me the price I wanted. I love Casey Kia and will always buy from them. Amazing staff and the best GM! More

by tammyann72

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial, Charles Archer , Albert “AJ” Jackson

Sep 17, 2021 -

Casey Kia responded

Thank you so much Tammy Ann for the five star review! We are extremely grateful for the opportunity to earn your business on your beautiful 2022 KIA Stinger. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Thank you for being a loyal customer, and I am also humbled by your kind words. Sincerely, Roberto A. Dial- General Manager

September 02, 2021

Dealership Rating

Employee Rating

They were very professional and informative about the vehicle! Im very happy with my purchase! I recommend Kia Casey to anyone who's looking to purchase a new car vehicle! Im very happy with my purchase! I recommend Kia Casey to anyone who's looking to purchase a new car More

by Cashinabruce78

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial, Jacob Martinez F. , Albert “AJ” Jackson, Aaron McGiffin, Carey McEntire

Sep 17, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 31, 2021

Dealership Rating

Employee Rating

This was my daughters first experience shopping for a car. Charles Archer went above and beyond to ensure this was not a stressful experience. I was not only impressed by his knowledge, and patience with car. Charles Archer went above and beyond to ensure this was not a stressful experience. I was not only impressed by his knowledge, and patience with her, but he also put her in a car she loved and is within her budget. Thank you More

by kdrwilson64@yahoo.com

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial, Charles Archer

Sep 17, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business with your daughter. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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