Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
James Birchman
James Birchman at Showcase Honda

James Birchman

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.8
82 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

17 yrs, 2 mos

4.8

82 Reviews

Write a Review

82 Reviews of James Birchman

May 17, 2025

Dealership Rating
Employee Rating

The service was very fast. Communication was consistent throughout the wait. They make the process as seamless as possible. More

by BCMAC983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Sean Hoopes, Kevin Proo, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

Report | Print
May 19, 2025

Showcase Honda responded

Thanks! We're thrilled to hear you had such a positive experience. Our team works hard to ensure fast service and clear communication, so it's great to see that reflected in your feedback. We appreciate your support and look forward to serving you again!

April 09, 2025

Dealership Rating
Employee Rating

It is the best dealership I have ever dealt with in my long life. Very professional. More

by shavon.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

Report | Print
Apr 11, 2025

Showcase Honda responded

Thank you so much for your amazing feedback! We're honored to be considered the best dealership you've ever worked with. Our team strives to provide professional and exceptional service, and it's great to know that we've met your expectations. We truly appreciate your support and look forward to assisting you again in the future!

March 29, 2025

Dealership Rating
Employee Rating

They properly diagnosed problem which non-dealer mechanic had incorrectly diagnosed. The dealer allowed me to have tow truck drop off car late saturday evening while car sales staff were still there. More

by IKEWAITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 31, 2025

Showcase Honda responded

Thank you! We’re thrilled to hear that our team provided you with the right diagnosis and accommodated your needs. Providing excellent service, even after hours, is what we strive for. Your satisfaction means a lot to us!

March 24, 2025

Dealership Rating
Employee Rating

Great service as always. Employees are courteous and communicative. All my service needs were met in a timely fashion. More

by OHMYGODLAUGHOUTLOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 25, 2025

Showcase Honda responded

Thanks! We’re thrilled to hear you had a fantastic experience with our team. Your kind words about our service and staff mean a lot. We look forward to serving you again soon!

March 10, 2025

Dealership Rating
Employee Rating

He was very helpful and Communicative at what they were doing also explained everything fine. More

by Fgloria2919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

Report | Print
Mar 11, 2025

Showcase Honda responded

Thank you for your feedback! We're glad to hear that our team member was helpful, communicative, and provided clear explanations throughout the process. We appreciate your kind words and look forward to assisting you again in the future!

March 05, 2025

Dealership Rating
Employee Rating

Make sure you get the name of the person who gives you a quote for parts and service. More

by Cramador
Recommend Dealer
Yes
Report | Print
Mar 06, 2025

Showcase Honda responded

Thanks for the great feedback! We appreciate your tip on getting names for quotes. Clear communication is key, and your insight helps us improve our service. Glad to have you with us!

March 05, 2025

Dealership Rating
Employee Rating

This is, by far, the best dealership in the valley of the sun. Love the salesmen, but the women in finance are even better. More

by Oziah20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Jerry Green, Lindsay Voss, Austin Czerwinski, Jonathan Wilson, Joseph Ungor

Report | Print
Mar 06, 2025

Showcase Honda responded

Thanks for the fantastic review! We’re thrilled to hear you had such a positive experience with our team. Your kind words about our salesmen and finance staff mean a lot to us. We look forward to serving you again in the future!

March 02, 2025

Dealership Rating
Employee Rating

James is always very professional and polite. He has been thorough and concise concerning the needs of my vehicle l. More

by mlnchambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 03, 2025

Showcase Honda responded

Thank you for your feedback! We're so glad to hear that James has consistently provided you with professional and polite service. It’s great to know he’s been thorough and clear about your vehicle's needs. We truly appreciate your trust in him and look forward to continuing to serve you!

February 21, 2025

Dealership Rating
Employee Rating

I appreciate James getting me in and out faster than expected, with all the work completed. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 24, 2025

Showcase Honda responded

Thanks for the awesome feedback, Pam! We're thrilled to hear that James provided you with such efficient service. Your satisfaction means a lot to us, and we look forward to helping you again soon!

February 21, 2025

Dealership Rating
Employee Rating

He’s amazing he knows how to treat people he helped me out with a payment plan on my maintenance More

by Taniaalicea0342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor , Richard York

Report | Print
Feb 24, 2025

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Helping our customers is what we strive for, and we're glad we could assist you with your payment plan. Your support means a lot to us!

1
2
...
9

Dealership Inventory (443 Vehicles)

new 2025 Honda Odyssey car, priced at $42,376
2025 Honda Odyssey
new
NH-883P Platinum W exterior
Automatic
Front-wheel Drive
$42,376
View Details
new 2025 Honda HR-V car, priced at $25,973
2025 Honda HR-V
new
Crystal Black Pearl exterior
CVT
Front-wheel Drive
$25,973
View Details
new 2025 Honda CR-V car, priced at $34,908
2025 Honda CR-V
new
NH-904MX Meteorite exterior
CVT
Front-wheel Drive
$34,908
View Details
new 2025 Honda CR-V car, priced at $35,340
2025 Honda CR-V
new
NH-883PX Platinum exterior
CVT
Front-wheel Drive
$35,340
View Details
new 2025 Honda CR-V Hybrid car, priced at $39,313
2025 Honda CR-V Hybrid
new
B-575P Still Night exterior
CVT
All-wheel Drive
$39,313
View Details
new 2026 Honda Passport car, priced at $50,610
2026 Honda Passport
new
NH-877P Sonic Gray exterior
Automatic
All-wheel Drive
$50,610
View Details
View All Inventory