James Birchman
James Birchman at Showcase Honda

James Birchman | Page 2

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.7
145 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

18 yrs, 4 mos

4.7

145 Reviews

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145 Reviews of James Birchman

May 13, 2026

Dealership Rating
Employee Rating

Excellent Customer experience and Support from the staff at showcase Honda! Thank you for your service More

by nacheezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

May 18, 2026

Showcase Honda responded

We are overjoyed to hear that your experience with Showcase Honda was seamless and efficient. It's wonderful to know that our straightforward approach and fair practices made the process smooth for you. Your trust in considering us for your next Honda purchase means everything to our team. We look forward to serving you again and continuing to provide the same level of excellence that made your visit so positive.

May 11, 2026

Dealership Rating
Employee Rating

Repetitive try to get me to buy a battery that I didn’t need when I ask him if I can take my battery sacan tool to see if I really needed a battery he said no, I wasn’t allowed to do that. My thing is how More

by ZONAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2026

Showcase Honda responded

We understand concerns around service recommendations and the importance of confidence when maintenance needs are identified. We recognize how clarity and transparency during inspections and testing processes can impact trust in the service experience. We remain focused on providing consistent communication and professional guidance throughout every visit. Please contact Sean Hoopes, our Service Director, at 602-274-3800 for assistance.

May 09, 2026

Dealership Rating
Employee Rating

Everyone i had contact with was polite, professional, and friendly. The service was excellent and had a great outcome. I would recommend this Honda dealer to anyone who needs service More

by FRANKIECHRISTOPHER6294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

Thank you for your wonderful feedback about your experience with our team. We are pleased to hear that our staff provided you with the polite and professional service you deserved. Your kind words about the excellent service and positive results mean so much to us. We truly appreciate you taking the time to recommend Showcase Honda to others who may need automotive service. Your trust in our dealership is something we value greatly.

May 09, 2026

Dealership Rating
Employee Rating

Pushing uneeded services on the elderly and giving pii to sales without permission should be a crime. More

by NeverAgain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2026

Showcase Honda responded

We understand concerns regarding transparency in recommended services and the importance of protecting customer information and privacy at all times. Maintaining appropriate communication and ensuring customers feel confident in how their information is handled is a priority in all service interactions. We continue working to reinforce clear guidelines around service recommendations and information handling across all departments. Please contact Sean Hoopes, our Service Director, at 602-274-3800 for assistance.

May 07, 2026

Dealership Rating
Employee Rating

Was in and out pretty fast for a dealership everyone was professional and helpful, very good job. More

by SHAWNANDREWS947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are privileged to hear about your positive experience with our team. Your feedback about the efficient service and professional staff truly means a lot to us. We understand how valuable your time is, and we're pleased that we could provide you with quick and helpful service during your visit. Thank you for recognizing our team's dedication to delivering quality customer care at Showcase Honda.

May 06, 2026

Dealership Rating
Employee Rating

Showcase Honda Always takes good care of my civic service is always great Thank you! More

by ulysses.soriano301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

May 08, 2026

Showcase Honda responded

We are absolutely thrilled to hear about your wonderful experience with your Civic maintenance. Your loyalty means everything to us, and we take great pride in providing excellent service for every visit. It brings us joy to know that our team consistently delivers the quality care you expect. We truly appreciate your trust in Showcase Honda and look forward to continuing to serve you and your vehicle for years to come.

May 05, 2026

Dealership Rating
Employee Rating

They always treat me amazing and I'm not pressured to make decisions I always choose showcase over Tempe Honda because of the treatment More

by sanchezberiault
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

May 08, 2026

Showcase Honda responded

We genuinely admire your loyalty and trust in choosing us consistently. Your words about receiving exceptional treatment without feeling pressured to make decisions really highlight what we strive for in every customer interaction. It means so much to know that our approach creates a comfortable environment where you can make choices at your own pace. Thank you for recognizing the difference in how we care for our customers at Showcase Honda - your continued confidence in our team motivates us to maintain these high standards for everyone who walks through our doors.

May 01, 2026

Dealership Rating
Employee Rating

Great customer service and the mechanics are great with the jobs that they do. I will certainly come back for future services and also recommend them to family and friends More

by NSTARAMAR
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

May 04, 2026

Showcase Honda responded

We are honored to hear about your wonderful experience with our team. Your kind words about our customer service and the quality of work our mechanics provide truly mean the world to us. It brings us great joy to know that you felt well taken care of throughout your visit. We look forward to serving you again in the future and appreciate your willingness to share your positive experience with your loved ones. Your trust in Showcase Honda makes all the difference to our team.

May 01, 2026

Dealership Rating
Employee Rating

James Birchman is always a pleasure to work with. I appreciate how he recognizes me and always gives great customer service. The work here is always done in a timely manner, and I trust the work perfo More

by mezgermark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

May 04, 2026

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you consistently receive excellent service and feel recognized each time you visit. Your trust in the quality of our work and appreciation for the timely completion of services truly means everything to us at Showcase Honda. It brings us great joy to know that we continue to meet your expectations and provide the reliable service you deserve.

May 01, 2026

Dealership Rating
Employee Rating

Very polite service department. Kept me informed every step of the service. Very professional, courteous. More

by KTAULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York

May 04, 2026

Showcase Honda responded

We are absolutely thrilled to hear about your positive experience with our service team. Your kind words about the polite and professional approach mean so much to us. We understand how important clear communication is throughout the service process, and we're delighted that our team kept you well-informed at every stage. It's wonderful to know that the courteous treatment you received met your expectations. Thank you for taking the time to share your feedback about Showcase Honda - it truly makes our day!

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