James Bouras | Page 2

GREAT DEALERSHIP. I had to travel a fair distance with several moving parts to coordinate. From my initial phone contact with Jim and his can-do, positive attitude, "w I had to travel a fair distance with several moving parts to coordinate. From my initial phone contact with Jim and his can-do, positive attitude, "we're going to make this work for you", my experience was the best car purchase I have ever had. When I got there Liam took over on my test drive and was very patient with my driving technique. He then put the deal together, John waived his magic hands and my dilapidated trade-in disappeared and Gustavo walked me through the paperwork. It was all seamless, smooth and easy. A true pleasure to do business here. I highly recommend you visit here before you purchase your next vehicle. You won't regret it. Dennis S. Badman, MD More

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Mosaab was very helpful and had answers for all my questions. Great service and great cars!! questions. Great service and great cars!! More

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Best dealership around. Nicest people to work with and make the experience so much better. Me and 2 other people I know got vehicles from you guys and more of my friends are interested in coming and getti make the experience so much better. Me and 2 other people I know got vehicles from you guys and more of my friends are interested in coming and getting a vehicle. More

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Awesome dealership to work with. No xxxxxxxx cut to the chase do what’s right chase do what’s right More

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Went here to look at a gmc truck and couldn’t be more happy with the whole transaction. And they kept to their word with a few things after I took my truck home. Would most def. recommend and would go ag happy with the whole transaction. And they kept to their word with a few things after I took my truck home. Would most def. recommend and would go again in the future. More

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Brought my 6th car from Highline. I would never go anywhere else for my car needs! James, John, Tony, Chris, and of course Charlie! Thanks guys! A++++!!! anywhere else for my car needs! James, John, Tony, Chris, and of course Charlie! Thanks guys! A++++!!! More

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I don't have enough space to write how bad they screwed me Jeep I break down weekly spent $1000's still not drivable stayaway me Jeep I break down weekly spent $1000's still not drivable stayaway More

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It was a pleasure to deal with this dealership. We could not be happier with our vehicle and the time that the dealership put into making sure everything was just right. We had a slight problem with a runn not be happier with our vehicle and the time that the dealership put into making sure everything was just right. We had a slight problem with a running board not functioning and they immediately took care of it and fixed it for us, at no charge! Would definitely recommend this place!! More

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2nd Car--THE BEST Experience In March I purchased 2016 BMW 428i from the High-line Group and had a fantastic experience--fast forward to June and my wife was interested in trading In March I purchased 2016 BMW 428i from the High-line Group and had a fantastic experience--fast forward to June and my wife was interested in trading her 2019 Jeep Wrangler Sahara for a 2016 Land Rover LR4 HSE--once again the entire process from being greeted at the door by James to being reassured by Charlie that he would "take care of us" again was so reassuring--James stayed by our side the entire time--let us test drive and do a side-by-side comparison of the 2 LR4's on the lot--he even gave me a Dunkin Donuts gift card for us to go grab a rejuvenating cup of coffee--bottom-line High-line Auto Group will give you THE BEST car buying experience ever--we will NEVER purchase another vehicle from anyone else--where else do you get the Owner Charlie's personal cell phone and can text or call him at ANYTIME--he CARES and it shows--in fact after our deal was finalized with Gustavo (who is also GREAT) I pulled Charlie aside and said it would be my honor to put my 34 years of active duty Air Force/Government Contractor experience to use by coming to work for the company--this place and it's people are INFECTIOUS and you want to be a part of it--bottom-line--if your looking for luxury brand vehicle--look no further than 1150 Westward Street in Lowell, MA--JUST DO IT!!!! More

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My wife and I purchased two SUV's from The Highline Group within the 9 months. The dealership was VERY busy during both purchases, but Charlie and his staff made us feel like we were their only customers ea within the 9 months. The dealership was VERY busy during both purchases, but Charlie and his staff made us feel like we were their only customers each time. There were no high pressure sales, just recommendations which we were receptive to and they were always detailed to what we were looking for. It is clear that the Highline Group takes pride in their dealership, both in the expectations of their staff and in the quality of their immaculate vehicles. The dealership/website is well organized, clean and welcoming. Check them out, you will not be disappointed. More

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