James Bouras | Page 5

Dream truck I was looking for a used ford raptor, when I came upon this dealership and they had the ford 150 FTC Tuscany addition and it blew the raptor right out I was looking for a used ford raptor, when I came upon this dealership and they had the ford 150 FTC Tuscany addition and it blew the raptor right out of the water. I went there and they were very helpful and friendly and I got my dream truck. Thank you Highline and all the employees there More

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Patients and willing to assist. My review of a recent purchase 5 stars: I am tough to please some would say, but I am patient and so are the staff at Highline. I purchased a 2006 My review of a recent purchase 5 stars: I am tough to please some would say, but I am patient and so are the staff at Highline. I purchased a 2006 Cadillac SRX and was assured that "we have been here for 35 years" and that "we will take care of any issue the car may have (within reason"). So, being the thick headed Italian that I am I had their words ringing in my ears when my car had issues with the wheels, drains, and suspension. I brought it back to them several times (while being patient) and Highline held true to their words. They accepted every email and phone call with professionalism and never making me feel like I was a bother. That is remarkable, because I easily could have been told to leave them alone and not come back. They took my car and were either able to fix it or refer me in the direction to have it fixed properly. They never left me in the dark and that was my fear and everyone's fear when buying a used car. Highline was transparent in communication from the day of purchase until I was fully satisfied. I congratulate Highline for their patience and professionalism. I suggest everyone buy your next car from Highline. It is like buying new with their post purchase support. Don't expect them to pay to have everything fixed because let's keep in mind these are not new, but can feel like new once your sale is all at and done. If you choose to buy from Highline and you have an issue reach out and don't be resentful. James and Ted are always willing to help and Charlie is always visible for conversation. Thank you (Efxaristo) Joseph Vacirca More

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Great service -above and beyond! Our sales manager James Bouras did an amazing job. He went above and beyond to help get my son a reliable mode of transportation. He answered all o Our sales manager James Bouras did an amazing job. He went above and beyond to help get my son a reliable mode of transportation. He answered all our questions and followed up on all our requests. He even came in on Sunday to have some paper work signed and to deliver the car. Great service like this is not always common but with this dealer you can tell that taking care of the customer is very important. More

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Nice car, excellent experience. Friendly, relaxed, but also highly professional environment. They seem to take quality seriously, both in their cars and in their way of doing busine Friendly, relaxed, but also highly professional environment. They seem to take quality seriously, both in their cars and in their way of doing business. Excellent route for test drive: hill, highway, residential--good variety. Everyone was very courteous and helpful. Excellent to deal with in every way! More

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Great dealership Based on my experience awesome people. I dealt with Ted ,Jimmy and also Charlie the owner they are stand up guys they Keep their word! I will definite Based on my experience awesome people. I dealt with Ted ,Jimmy and also Charlie the owner they are stand up guys they Keep their word! I will definitely be going back to purchase from them again. More

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Come here to get quality used cars and service! I have purchased 5 cars in the last 2 years (upgrading two of them). I bought a 1999 Porsche 911 and traded that up for a 2015 Porsche 911 convertible I have purchased 5 cars in the last 2 years (upgrading two of them). I bought a 1999 Porsche 911 and traded that up for a 2015 Porsche 911 convertible 4. Also got a Porsche Panamera and recently upgraded it to BMW X6. Also purchased a X1 for my daughter and my friend who I referred, bought a Ford Edge. All great cars that these guys also service. I am coming here for ALL of my car needs from now on. Jimmy and the guys are great! Highly recommended!! More

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Great people to do business with! Very honest! I defenely recommend buying your car from this dealership, I had the chance to do business with Chad and Mark, very honest and profesional people. I t I defenely recommend buying your car from this dealership, I had the chance to do business with Chad and Mark, very honest and profesional people. I traded in my 2011 Toyota Camry se for a 2007 Lexus LS 460. Great deal, I recommend anyone to go buy that Toyota Camry or any other car with confidence, All the staff are very polite. More

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Shockingly Great Service I have bought 2 vehicles from High-Line. The service, and care that I receive is absolutely astonishing! The High-Line family is extremely trustworthy I have bought 2 vehicles from High-Line. The service, and care that I receive is absolutely astonishing! The High-Line family is extremely trustworthy. My car buying experience was easy and relaxed. Thank you High Line! More

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Third car from Highline and counting! From start to finish, the car buying experience at Highline is exceptional! If your in the market for a high quality used car, this is the place to g From start to finish, the car buying experience at Highline is exceptional! If your in the market for a high quality used car, this is the place to go. This is my third car purchased from Highline and honestly couldn’t think of another place I’d rather go to buy a car. More

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They Give "Used Car Dealers" a Bad Name My experience at this dealership was the worst experience both my wife and I have ever had buying a car. The people we worked with (Jimmy and Chad) a My experience at this dealership was the worst experience both my wife and I have ever had buying a car. The people we worked with (Jimmy and Chad) are not above false promises, twisting words, or lying. They were quick to come up with "easy" solutions to issues we pointed out on the vehicle and promised to get them fixed. Instead, we have found ourselves on the phone for hours, either on hold, or trying to get them to follow through on promises. Three months later we are still waiting, and getting around on a rental. I would never recommend this dealership to anyone. More

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