James Briars
James Briars at Honda On Grand

James Briars | Page 13

Service Consultant

Honda On Grand

300 West Grand Avenue
Elmhurst, IL 60126

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4.6
139 Reviews
4.6

139 Reviews

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139 Reviews of James Briars

January 09, 2024

Dealership Rating
Employee Rating

My car had made a noise after regular maintenance at the dealership. My next visit, I made note of this and that the alignment may have been off. That was evident in the service inspection. Car is still mak More

by Amdickin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 05, 2024

Dealership Rating
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Service manager James Brias was excellent. Professional, attentive. Great service. I will go back for further maintenance. More

by glaucopc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 05, 2024

Dealership Rating
Employee Rating

Experience was great would definitely recomend. Work was preformed well and people were professional ecxecwllent More

by CIRO0
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Workmanship
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Service Communication
Recommend Dealer
Yes

January 04, 2024

Dealership Rating
Employee Rating

Scheduled maintenance appt in and out fairly quickly as I had to get to work More

by flyounan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 31, 2023

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Employee Rating

Unfortunately, the noise when I turn the wheel is still there. With the amount of money I spent, I expect perfection. More

by bgdade
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Recommend Dealer
Yes

December 30, 2023

Dealership Rating
Employee Rating

James was a great service advisor! He was so knowledgeable and kind. The next time I need service, I definitely plan to return! More

by JACQUELINE MCGHEE
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Recommend Dealer
Yes

December 30, 2023

Dealership Rating
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Always a good consistent experience. When it comes to car service one always looks for customer first and consideration. Honda on Grand always the same More

by OBLLPRESIDENT
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Recommend Dealer
Yes

December 21, 2023

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Employee Rating

James is an outstanding service writer. Always professional and welcoming. He can be compared to a conductor of an orchestra. Always pulling in the right members of the ensemble to bring More

by dominic.longo
Service Price Transparency
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Recommend Dealer
Yes

December 13, 2023

Dealership Rating
Employee Rating

James handled my service need in a very courteous manner. All work was done in a timely fashion and with no pressure to do more that was need at this time. Been going to Honda on Grand for about 30 years a More

by Donnadammt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2023

Dealership Rating
Employee Rating

James was courteous and explained the Civic Safety Recall Notice I received. He also explained the electronic steering inspection and other safety inspections that were performed on my car. More

by bcpadish
Service Time
Service Communication
Recommend Dealer
Yes
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