James Brooks
James Brooks at Ira Lexus Danvers
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James Brooks

New Vehicle Director

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of James Brooks

April 12, 2024

Dealership Rating
Employee Rating

Great Customer service! Always friendly and willing to help. Thank you for all that you do. More

by 504hramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

Dealership Rating
Employee Rating

My wife and I had a fantastic experience with Tom Chausse. He is knowledgeable, honest, and not pushy. Tom went above and beyond helping us get our vehicle as fast as possible. We also had grea More

by James D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Chausse , Geoff Gardener

Apr 09, 2024

Ira Lexus Danvers responded

It's fantastic to hear about your fantastic experience with Tom and the rest of the team! We're thrilled that Tom's knowledge, honesty, and lack of pushiness made your car-buying process enjoyable. It's great that he went above and beyond to help you get your vehicle quickly. Enjoy your new ride!

March 29, 2024

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Employee Rating

I got my car serviced at Lexus Danvers. Very professional from start to finish!! Brendan my advisor was friendly, knowledgeable and got my car in and out quickly!! He respected my time! Ma More

by Dconsoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Ira Lexus Danvers responded

Thank you for sharing your positive experience at Ira Lexus of Danvers! We're delighted to hear that Brendan and Manny provided you with professional and knowledgeable service during your car's servicing. It's great that Brendan was friendly, efficient, and respected your time, while Manny took the time to explain the plan for your car personally. We're glad we could make your experience pleasant and stress-free. We look forward to serving you again!

March 21, 2024

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Employee Rating

Great experience from scheduling, test drive, negotiating options and cost, closing financials and maintenance, and finally pick up. More

by TullaxhiuRD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolette Moriarty, Jake Summit, Carol Sarkisian , Goeff Garden

Mar 22, 2024

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. Enjoy your new vehicle! We look forward to assisting you in the future.

February 21, 2024

Dealership Rating
Employee Rating

All staff is excellent: knowledgeable, honest, helpful. I genuinely enjoyed working with each staff member I met and never felt like I was being pressured into anything. More

by sem735
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2024

Ira Lexus Danvers responded

We're thrilled to hear that you had an excellent experience with our staff! It's wonderful to know that you found us knowledgeable, honest, and helpful. Our team values your satisfaction, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again in the future!

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