James Callender | Page 9

Nice. Knowledgeable and good to deal with. The sales representative (James) was knowledgeable and very good at his job. The staff all were nice and make the leasing experience very easy. The The sales representative (James) was knowledgeable and very good at his job. The staff all were nice and make the leasing experience very easy. The car was ready quickly and they had the color and model in stock. Management was always around making sure things went smoothly. Aramis was very good in finance. More

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Excellent customer service This is my first time dealing with Ganley Subaru east and was extremely satisfied from the first time I walked in the door thru the time I drove my Su This is my first time dealing with Ganley Subaru east and was extremely satisfied from the first time I walked in the door thru the time I drove my Subaru crosstrek out the door. My salesman, James Callender, greated me and answered all my questions. When I decided to buy he was right there with me the whole time and helped me negotiate a deal that I was happy with. Then he took all the time I needed to explain the different apps and how to work them. I would recommend this dealership to anyone looking for a car. More

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Purchasing a new Outback went very smoothly! Our initial contact with Emily through e-mails and phone calls was friendly and productive, Then, we met James at the dealership who walked us through Our initial contact with Emily through e-mails and phone calls was friendly and productive, Then, we met James at the dealership who walked us through the purchasing process with enthusiasm and expertise. Finally, we wrapped it up with Nick who was thorough and professional in the final steps of the purchase. All three of these individuals made purchasing a new Outback from Ganley Subaru East a stress-free experience. More

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Pleasant buying experience James listened to us, quickly grasped our preferences/ needs and addressed them. Answered all our questions knowkedgeably. Did not try to steer us to James listened to us, quickly grasped our preferences/ needs and addressed them. Answered all our questions knowkedgeably. Did not try to steer us to options we didn’t need - we never felt pressured. Overall, James was helpful and personable. More

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Our new car purchase My wife and I just purchased our new Subaru Forester. Our sales representative James was very friendly and knowledgeable. He listened to our specifi My wife and I just purchased our new Subaru Forester. Our sales representative James was very friendly and knowledgeable. He listened to our specific needs and lifestyle, camping, kayaking and towing a small trailer. He showed us a car we came to buy We were very pleased with James and dealership he represents. The purchase was completed in a very timely manner. We are very pleased with our new car. Sincerely, Michael and Marian More

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Excellent Staff was friendly, knowledgeable, and helpful. There was a comfortable waiting room and a nice showroom. The process of leasing a new car was easy an Staff was friendly, knowledgeable, and helpful. There was a comfortable waiting room and a nice showroom. The process of leasing a new car was easy and relatively low stress. More

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Excellent Customer Service James went above and beyond during the delivery of my vehicle. It was 8 pm and the dealership was closing but James still took the time with me to go James went above and beyond during the delivery of my vehicle. It was 8 pm and the dealership was closing but James still took the time with me to go over the vehicles controls and features. More

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2019 Outback We had a great experience. James went over all the options and prices. Showed us all the different cars we were interested in. Went over the different We had a great experience. James went over all the options and prices. Showed us all the different cars we were interested in. Went over the different models features The management treated us great in our dealing with them. DJ set us up perfect. Definitely say go and see what you can get into. More

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Great Service Very easy to talk to and helpful. Made sure I was leaving there with a vehicle that had the features I was looking for. Would definitely recommend to Very easy to talk to and helpful. Made sure I was leaving there with a vehicle that had the features I was looking for. Would definitely recommend to others. More

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PAINLESS NEW CAR BUYING! Our entire family (my wife and I, our 45year old son, and our 49 year old daughter) have owned Subarus since 1994, so there was no question as to what Our entire family (my wife and I, our 45year old son, and our 49 year old daughter) have owned Subarus since 1994, so there was no question as to what we were to buy, only where, which, and how much we would spend. The dealership with which we had previously dealt for years had changed ownership, so we felt no compunction to deal exclusively with them. We did our homework and decided exactly what we wanted (Blue Outback Limited without a moonroof-hard to find), and established a price range before we started visiting dealers in person. After visiting and talking with a few dealerships, we walked in to Ganley East and were introduced to James Callendar. James is young, personable, and knowledgeable concerning Subarus. After some chatter and the obligatory test drive, we started talking price and options. A previous dealer had tried to sell us up on a moonroof by claiming that Outback Limiteds only came that way, a tactic that turned me off immediately. James acknowledged that most Limiteds delivered did have a moonroof, so he might have to hunt around to find exactly what we wanted, but that was "no big thing." Within ten minutes of talking, we had our car, in our price range, and a deal. He called the next day to say the car had been located, delivered, and was being prepped for pickup! The delivery experience was easy too. When we came in, the car was sitting there ready to go. James went through all the features, showed us how to use the -new to us- electronics, and even paired up my cellphone. IN SUMMARY, WE'VE NEVER HAD AS PERSONABLE, PROFESSIONAL, PAINLESS AND COMPLETE CAR BUYING EXPERIENCE. More

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