James Cavitalo | Page 2

The customer service is terrible. Mike and JC doesn't return your phone calls. Had all bad experience. Could not recommend. Mike and JC doesn't return your phone calls. Had all bad experience. Could not recommend. More

by lynnmorales216 Verified Customer Verified Customer

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Good service and work done on time. Thanks for the text that allowed for a discount. Thanks for the text that allowed for a discount. More

by wdh121346 Verified Customer Verified Customer

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Very polite, kind, & efficient service. Comfortable & nice waiting area. The entry & exit is smooth flowing. Comfortable & nice waiting area. The entry & exit is smooth flowing. More

by joellenelam2 Verified Customer Verified Customer

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The staff and management team are fantastic. They took care of everything we needed and went above and beyond. They make you feel like family. Everyone one is friendly, welcoming, It's not your They took care of everything we needed and went above and beyond. They make you feel like family. Everyone one is friendly, welcoming, It's not your typical dealership, professional, knowledgeable, and really want to take care of you not just your sales associate everyone there. Stop by and feel the difference. More

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Very good to work with and very attentive to what I needed to help my company get what was neede needed to help my company get what was neede More

by jeremysmith1 Verified Customer Verified Customer

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I bought a 2016 F-150 here in April and had a great experience. Sean Gregory (sales), Charles (sales manager), and Michael Allen worked hard to get me a fair deal and make the extended warranty afforda experience. Sean Gregory (sales), Charles (sales manager), and Michael Allen worked hard to get me a fair deal and make the extended warranty affordable. A few months later, the warranty company denied over $10,000 in needed repairs when I took the truck to a Ford dealer. Frustrated, I called Leesburg, and they told me to bring it to them. The General Manager JC, Ronald Delgado, and the service team stepped in, negotiated with the warranty company, and got about $12,000 in repairs covered. On top of that, they did several in free maintenance to fix another issue and provided me with a loaner truck for 1.5 months. Leesburg Chrysler Jeep Dodge Ram didn’t just sell me a truck — they stood behind me when it mattered most. This is a dealership you can trust. More

by DUSTIN ALLEN Verified Customer Verified Customer

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No complaints, everything went smooth. They had the truck I wanted and worked with me to find a deal that was good for everyone. They had the truck I wanted and worked with me to find a deal that was good for everyone. More

by fredgator2018 Verified Customer Verified Customer

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Had my oil changed, as always they did a great job and even washed my Jeep even washed my Jeep More

by Ricka29 Verified Customer Verified Customer

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I was totally impressed with the service organization. Everyone was helpful and for the first time ever I received a video of my vehicle inspection from the tech working on it. I also witnessed one of the Everyone was helpful and for the first time ever I received a video of my vehicle inspection from the tech working on it. I also witnessed one of the service advisors, Katie, inspect an elderly gentlemen's vehicle prior to delivery and noticed a tire needed air but she went further, and saw the fuel gauge was on empty, and that this customer probably was in need of help financially. Katie took twenty dollars out of her own pocket and asked a porter to put gas in the vehicle. Turns out Katie used a tip she received earlier in the day to pay for this customer's fuel. I have never seen anything like this before. I let the GM, JC know and he immediately went back to congratulate the team on their efforts. I also let the Chairman of Morgan Automotive Group know about this dealership's level of service. I will definitely be returning... and asking for Katie!!! More

by Douglas Kelly Verified Customer Verified Customer

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Initial communication with Jmique was pleasant but he lacked product knowledge. Very polite young man that needs to do a ton of homework. Logan presented himself as a seasoned pro in both customer relati lacked product knowledge. Very polite young man that needs to do a ton of homework. Logan presented himself as a seasoned pro in both customer relations and product knowledge. More

by billosterhold9 Verified Customer Verified Customer

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