James Challacombe

James was great and easy to work with. While the work isn’t always great…they do make mistakes…they have been fair and have done the right thing to correct. While the work isn’t always great…they do make mistakes…they have been fair and have done the right thing to correct. More

by JDCJNM Verified Customer Verified Customer

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The service advisor was very knowledgeable and helpful. I had no problem with the service or getting a ride from the service center..Thanks capital Ford for the continued good service I had no problem with the service or getting a ride from the service center..Thanks capital Ford for the continued good service More

by beanieblu07 Verified Customer Verified Customer

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The staff were all very helpful without being pushy. The salesman was very knowledgeable about Ford and Ford products. All my questions were quickly answered. Overall it was a pleasant experience. The salesman was very knowledgeable about Ford and Ford products. All my questions were quickly answered. Overall it was a pleasant experience. More

by NA13 Verified Customer Verified Customer

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Blamed my transmission shifting issue on my tires. Quoted me $1,300 for the same tires that my local shop sold me for $800. Claimed that the diameter of the tires was more than 2” difference. When my Quoted me $1,300 for the same tires that my local shop sold me for $800. Claimed that the diameter of the tires was more than 2” difference. When my local shop measured them, they were only 3/16” difference More

by SC95SC Verified Customer Verified Customer

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Great and timely service. Kind and took time explain everything and listen to me. I liked them so much the next week I sent my wife to get her breaks done and have new tires Kind and took time explain everything and listen to me. I liked them so much the next week I sent my wife to get her breaks done and have new tires put on her Ford Explorer. More

by griffin701 Verified Customer Verified Customer

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Easy to schedule, quick service. Everyone was very friendly. Appreciated the email with vehicle summary. Everyone was very friendly. Appreciated the email with vehicle summary. More

by tiffanybrookehines Verified Customer Verified Customer

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After waiting four months for an appointment to have my transmission repaired at a competitor dealer I called Capital. James listened to my story and worked me in within a week and also provided a loaner transmission repaired at a competitor dealer I called Capital. James listened to my story and worked me in within a week and also provided a loaner vehicle for the interim. When I noticed the next day that something wasn’t quite right with the transmission performance James was able to work me in within a couple of hours to get it resolved. More

by themoorefamily Verified Customer Verified Customer

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We are very happy with our vehicle purchases and sales and finance departments are very confident and committed to customer satisfaction. . Servicing them is always a good experience as appointments are c and finance departments are very confident and committed to customer satisfaction. . Servicing them is always a good experience as appointments are completed timely. More

by Kathy Verified Customer Verified Customer

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All work was done well the gentleman that came out was extremely friendly and extremely knowledgeable on what he needed to do. Thank you Capital Ford extremely friendly and extremely knowledgeable on what he needed to do. Thank you Capital Ford More

by fmcparts Verified Customer Verified Customer

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My Super Duty truck is the backbone of my operation, it’s a great truck and Dean keeps it on the road making money for me. I appreciate the professionalism of the entire service team. Keep up the great work! a great truck and Dean keeps it on the road making money for me. I appreciate the professionalism of the entire service team. Keep up the great work! More

by info@capitalmulch.com Verified Customer Verified Customer

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