Michael Young
Michael Young at Capital Ford
Refer Me

Michael Young

Quicklane Service Manager

Capital Ford

4900 Capital Blvd
Raleigh, NC 27616

Contact Me
4.6
64 Reviews

Dealership Experience

17 yrs, 3 mos

Industry Experience

37 yrs, 11 mos

4.6

64 Reviews

Write a Review

64 Reviews of Michael Young

April 27, 2024

Dealership Rating
Employee Rating

The service advisor was very knowledgeable and helpful. I had no problem with the service or getting a ride from the service center..Thanks capital Ford for the continued good service More

by beanieblu07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2024

Dealership Rating
Employee Rating

The whole service team is absolutely amazing! !!! I love these guys and the GM is rocking too!! More

by Turkeycaller4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

April 23, 2024

Dealership Rating
Employee Rating

Great and timely service. Kind and took time explain everything and listen to me. I liked them so much the next week I sent my wife to get her breaks done and have new tires More

by griffin701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 19, 2024

Dealership Rating
Employee Rating

The service was quick. I will continue to do business at Capital Ford. Thanks for your quality service. More

by BROWN_SUGAR27604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 18, 2024

Dealership Rating
Employee Rating

Still have outstanding issue for nearly a year. Quick Lane is where I still have the issue. More

by JDCJNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Rodriguez

April 18, 2024

Dealership Rating
Employee Rating

I was please with the service that was done to the brakes on my Ford Edge. More

by ERICWATKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanlarr, Will Moyer, Austin Williams , Phillip Bouché

April 16, 2024

Dealership Rating
Employee Rating

They were on time, good customer service and did a great job on my truck! More

by Sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2024

Dealership Rating
Employee Rating

Michael was great and the overall service was excellent. I was on time for my appointment and didn’t have to wait long. More

by davisoscar33.od
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2024

Dealership Rating
Employee Rating

Michael Young is awesome and the main reason I go to Capital Ford! Everyone should go and experience how they do it so well. More

by Michael.young.belmont
Recommend Dealer
Yes

Other Employees Tagged: Michael Young

April 09, 2024

Dealership Rating
Employee Rating

Michael was very professional I was disappointed that they couldn't fix my car radio and backup camera due to the computer More

by MRHARLEMNY
Recommend Dealer
No

Other Employees Tagged: Michael Young

1
...

Dealership Inventory (599 Vehicles)

used 2017 Jeep Patriot car, priced at $8,873
2017 Jeep Patriot
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2023 Ford F-150 car, priced at $59,095
2023 Ford F-150
new
AVALANCHE exterior
Automatic
Four-wheel Drive
new 2024 Ford Escape car, priced at $31,250
2024 Ford Escape
new
CARBONIZED GRAY METALLIC exterior
Automatic
Front-wheel Drive
new 2024 Ford F-150 car, priced at $60,240
2024 Ford F-150
new
ANTIMATTER BLUE METALLIC exterior
Automatic
Four-wheel Drive
new 2024 Ford Expedition Max car, priced at $91,345
2024 Ford Expedition Max
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
used 2023 Ford Escape car, priced at $34,985
2023 Ford Escape
used
AGATE BLACK METALLIC exterior
CVT
All-wheel Drive