James Chou | Page 23
Ferrari Sales Manager
Ferrari of San Francisco
595 Redwood Hwy
Mill Valley, CA 94941
James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.
Read moreDealership Experience
15 yrs, 11 mos
Industry Experience
35 yrs, 8 mos
Languages Spoken
English
Mandarin
337 Reviews
Write a Review337 Reviews of James Chou
January 02, 2018
Ferrari of SF is the best! I'm generally not someone that writes many reviews but, based on my absolutely fabulous experience with Ferrari of SF, I felt compelled to share my th I'm generally not someone that writes many reviews but, based on my absolutely fabulous experience with Ferrari of SF, I felt compelled to share my thoughts. Prior to visiting the dealership, I was familiar with the Ferrari brand and most of the current and prior models (admiring them from afar, dating back to the early 80's). However, I had never driven one, or even visited a dealership. Frankly, I had no idea of what to expect when I walked through the door. Safa immediately put me at ease with how friendly and welcoming he was. I think he spent about 2 hours with me the first time I stopped by, showing me the cars they had available, talking me through the process, and telling me about their service programs. I ended up visiting the dealership a few more times before buying my car, and Safa was truly fantastic to deal with the entire time. He was always incredibly candid and friendly, provided zero pressure, and was always available by phone as I thought through my selection process. On top of all the friendly service, Ferrari of SF had amazingly competitive prices (if you search CPO'd cars on the Ferrari website, you will see what I mean). Additionally, they offered an excellent trade in value for my old car, and the negotiation process was absolutely effortless. I also must add that James Chou and Deanna Cross were wonderful to work with. Really, everyone at the dealership treats you like a friend. If you are looking for a new or used Ferrari (or other exotics for that matter), do yourself a favor and go to Ferrari of SF first. You will not be disappointed! They are so good, I've already been back to purchase a second car from Safa. More
Other Employees Tagged: Safa Bodagh, Deanna Cross
December 26, 2017
2017 Ferrari California Limited This is my 9th Ferrari from San Fransico Ferrari. . It might be the best yet! As always the staff is wonderful to deal with and will always be like fa This is my 9th Ferrari from San Fransico Ferrari. . It might be the best yet! As always the staff is wonderful to deal with and will always be like family to me. No other car dealer treats their clients like they do. You can actually trust a car dealer! Service is first for them. The Ferraris are all incredible machines. Each car is different from the other and always in a great way....nothing will ever beat the ownership of a Ferrari. No other car runs as well...looks as good or commands the respect they command. They are worth the money and it takes a great dealership like San Fransico to sell such a wonderful product and way of life. More
Other Employees Tagged: Safa Bodagh, Tom McAfee, Mark Paddack
December 20, 2017
A delight for first time buyers It can be incredibly intimidating walking into a Ferrari dealership for the first time and seeing glorious and expensive pieces of art laid out on the It can be incredibly intimidating walking into a Ferrari dealership for the first time and seeing glorious and expensive pieces of art laid out on the floor. Ferrari SF was a complete anticlimax. I reached out via an email contact form and got a response quickly. Tom McAfee (a true gearhead) called me on the phone and quickly laid many of my concerns to rest. The process from then onwards was smooth, friendly, and efficient. I love my new car and the experience this dealership gave me. I’ll be back. More
Other Employees Tagged: Tom McAfee
December 15, 2017
First Ferrari...Great Experience I live in Cupertino and there was a specific reason I chose to purchase my first Ferrari from Ferrari SF. Both Mirsonia and James were beyond helpful I live in Cupertino and there was a specific reason I chose to purchase my first Ferrari from Ferrari SF. Both Mirsonia and James were beyond helpful with all aspects of the purchase. Mirsonia set up a test drive with different models and was more than prepared to answer any questions about the cars. Since their inventory does move fast we discussed exact specifications, colors, etc. As soon as a match arrived, Mirsonia contacted me immediately and within days we were moving forward with a pick-up date. The overall buying process was easily the smoothest I have experienced. James was great in proving some additional help as Mirsonia was out of the office. The personal touch and experience just made it an even more enjoyable experience. I am excited for many of the upcoming Ferrari events to include track days (Emmanuel is great) and drives through wine country many of which are captured in the dealerships own magazine. Bradd who runs the service department is always available to answer any questions. I cannot say enough great things about the staff of Ferrari SF and would suggest anyone who is interested in moving into the brand to start their search with James and Mirsonia! More
Other Employees Tagged: . ., Bradd Troedel, Mirsonia Troedel
December 03, 2017
Very satisfied customer! Just purchased my 4th Ferrari from this wonderful dealership! I’m so happy it keeps getting better and better. Highly recommend working with Tom and Just purchased my 4th Ferrari from this wonderful dealership! I’m so happy it keeps getting better and better. Highly recommend working with Tom and James! More
Other Employees Tagged: Tom McAfee
November 21, 2017
Best experience ever! Just purchased my third Ferrari from Tom in the last 1.5yrs, looking forward to buying several more! Very professional and easy process to owning the Just purchased my third Ferrari from Tom in the last 1.5yrs, looking forward to buying several more! Very professional and easy process to owning the best cars in the world. Really happy. More
Other Employees Tagged: Tom McAfee
October 27, 2017
Fourth car purchase I have been a long time, loyal client of Ferrari SF. I purchased my first California there in 2008 and have stayed in the "family" since. I recently I have been a long time, loyal client of Ferrari SF. I purchased my first California there in 2008 and have stayed in the "family" since. I recently purchased a specialty car and the experience was simple, straight forward and well facilitated. Asides from the purchase process, which was easy, I really appreciate this dealer's support of their clients. I specifically really like the track weekends. The dealership provides track days to their clients so we can get out and really use our cars. Additionally, there are driving experiences that have really allowed me to learn how to get the most out of my car. In short, I've been a client for a decade and have worked primarily with the same sales agent the entire process. He's a good guy, genuinely seems to care about my interests, and someone I feel very comfortable with. More
Other Employees Tagged: Tom McAfee, Mark Paddack
October 22, 2017
Tom was great! This was my first Ferrari purchase and Tom made me feel comfortable and did not put any pressure on me to close a deal. I plan to buy all my Ferrari's This was my first Ferrari purchase and Tom made me feel comfortable and did not put any pressure on me to close a deal. I plan to buy all my Ferrari's from SF ferrari and Tom! Additionally he drove from the peninsula to Blackhawk to pick me up on a Saturday to take me to the dealership to take delivery of my 458 Spider. More
Other Employees Tagged: Tom McAfee, I forget her name but the finace lady was amazing as well.
September 20, 2017
Ferrari of San Francisco Customer for LIFE ! I fell in love with Ferrari when I was a young child. I have always dreamed of jumping into my own Ferrari at some point in my life, but dealing with I fell in love with Ferrari when I was a young child. I have always dreamed of jumping into my own Ferrari at some point in my life, but dealing with the exotic car industry can be intimidating. Many dealers are outlandish, pompous, and arrogant. Let me be transparent, Ferrari of San Francisco is none of these things. My contact, Mark Paddock was the ideal choice for me. Mark was extremely professional, engaging and always pointed me in the right direction. He welcomed me with open arms into the dealership, and I cannot tell you how much I appreciate his honesty. While many other dealerships try to sell you things you do not need, Mark and his team are the opposite. With that said, I emphatically endorse Mark and his team. I also work with Safa, who is simply excellent. His Ferrari fund of knowledge is superb, and he is quite a charming individual. I love talking to him about cars. In the last 18 months. I have purchased three Ferrari's and will purchase cars from this dealership for life. There is no other dealership that I trust more. To that point, I purchased my first Ferrari, a California T sight unseen. My cars have been flawless, and its been a wonderful experience. More
Other Employees Tagged: Safa Bodagh, Mark Paddack
September 19, 2017
Overview of My Ferrari Purchase Process For a decade or more prior to my purchasing my first Ferrari around 6 years ago, i was kinda intimidated to even enter the Ferrari SF showroom. The de For a decade or more prior to my purchasing my first Ferrari around 6 years ago, i was kinda intimidated to even enter the Ferrari SF showroom. The dealers were kinda arrogant & unapproachable. However in these recent years, i couldn't feel more at home. These are rare & expensive cars. We as customers expectations are exceeded. They know the vehicles & do whatever it takes to ensure i understand them...& make the entire purchase process enjoyable & seamless. While we can only rarely join the events...i love that they invite me...& have so many. I was a bit bummed that (while i believe was invited...but declined as my schedule was unsure) there wasn't an avenue whereby i could enter the Ferrari center a few weeks ago @ Pebble Beach...even to use the restroom! However this is minor: I generally could not be more happy with the dealership or the vehicle! Thanks jc More
Other Employees Tagged: Tom McAfee, Mark Paddack, Mirsonia Troedel

