James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 23

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

Contact Me
5.0
337 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

15 yrs, 11 mos

Industry Experience

35 yrs, 8 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

337 Reviews

Write a Review

337 Reviews of James Chou

January 02, 2018

Dealership Rating
Employee Rating

Ferrari of SF is the best! I'm generally not someone that writes many reviews but, based on my absolutely fabulous experience with Ferrari of SF, I felt compelled to share my th More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Safa Bodagh, Deanna Cross

Jan 02, 2018

Ferrari of San Francisco responded

Happy New Year! Thank you for the kind words and recommendation here in DealerRater. Congratulations on your new Ferrari! Please let Safa, James and Deanna know anytime that we may be of further service to you. Wishing you a healthy and prosperous 2018!

December 26, 2017

Dealership Rating
Employee Rating

2017 Ferrari California Limited This is my 9th Ferrari from San Fransico Ferrari. . It might be the best yet! As always the staff is wonderful to deal with and will always be like fa More

by Richardderosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Safa Bodagh, Tom McAfee, Mark Paddack

Dec 26, 2017

Ferrari of San Francisco responded

Congratulations on your New (and 9th) Ferrari from Ferrari of San Francisco. We sincerely appreciate your business and friendship. Please let us know anytime that we may be of further service to you. Enjoy your new Ferrari California... we know that you will! Make it a great week and we wish you a happy and prosperous New Year!

December 20, 2017

Dealership Rating
Employee Rating

A delight for first time buyers It can be incredibly intimidating walking into a Ferrari dealership for the first time and seeing glorious and expensive pieces of art laid out on the More

by DrL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee

Dec 20, 2017

Ferrari of San Francisco responded

Congratulations and thank you for sharing your Ferrari of San Francisco experience with us. Please let Tom and James know anytime that we may be of further service to you. We appreciate you!

December 15, 2017

Dealership Rating
Employee Rating

First Ferrari...Great Experience I live in Cupertino and there was a specific reason I chose to purchase my first Ferrari from Ferrari SF. Both Mirsonia and James were beyond helpful More

by dennisrichter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: . ., Bradd Troedel, Mirsonia Troedel

Dec 15, 2017

Ferrari of San Francisco responded

Dennis, first off, congratulations on your new (and first) Ferrari. Welcome to our Ferrari of San Francisco family. Please let James, Mirsonia, Bradd and Emmanuel know anytime that we may be of further service to you. We appreciate you!

December 03, 2017

Dealership Rating
Employee Rating

Very satisfied customer! Just purchased my 4th Ferrari from this wonderful dealership! I’m so happy it keeps getting better and better. Highly recommend working with Tom and More

by CD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee

Dec 03, 2017

Ferrari of San Francisco responded

Congratulations on your new Ferrari! Thank you for sharing your Ferrari of San Francisco experience with us on DealerRater. Please let Tom and James know anything that we may be of further service to you. We appreciate your business and friendship. Have a great weekend.

November 21, 2017

Dealership Rating
Employee Rating

Best experience ever! Just purchased my third Ferrari from Tom in the last 1.5yrs, looking forward to buying several more! Very professional and easy process to owning the More

by CD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee

Nov 21, 2017

Ferrari of San Francisco responded

Congratulations on your new (and third) Ferrari! Thank you for sharing your experience with our team at Ferrari of San Francisco. Please let Tom and James know anytime that we may be of further service to you. Have a great Thanksgiving... and we are thankful for you!

October 27, 2017

Dealership Rating
Employee Rating

Fourth car purchase I have been a long time, loyal client of Ferrari SF. I purchased my first California there in 2008 and have stayed in the "family" since. I recently More

by dkseal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Mark Paddack

Oct 27, 2017

Ferrari of San Francisco responded

Thank you for sharing your Ferrari of San Francisco experience on DealerRater. We sincerely appreciate your business over the past weekend and recommendation. Thank you for your feedback on our track days. We love to host these days with our clients who have become close friends over the years. Please let Tom, James and Mark know anytime that we may be of further service to you. Have a great weekend!

October 22, 2017

Dealership Rating
Employee Rating

Tom was great! This was my first Ferrari purchase and Tom made me feel comfortable and did not put any pressure on me to close a deal. I plan to buy all my Ferrari's More

by Screennamessux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, I forget her name but the finace lady was amazing as well.

Oct 23, 2017

Ferrari of San Francisco responded

Congratulations on your new 458 Spider... and your first Ferrari! Thank you for sharing your Ferrari of San Francisco experience on DealerRater. Please let Tom and James know anytime that we may be of further service to you. We appreciate you!

September 20, 2017

Dealership Rating
Employee Rating

Ferrari of San Francisco Customer for LIFE ! I fell in love with Ferrari when I was a young child. I have always dreamed of jumping into my own Ferrari at some point in my life, but dealing with More

by RedFerrariV8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Safa Bodagh, Mark Paddack

Sep 20, 2017

Ferrari of San Francisco responded

Thank you for taking the time to share such a detailed review of our Ferrari of San Francisco team members. The team truly makes the difference and it is a joy to serve our clients and friends. Please let us know anytime that we may be of further service to you. Enjoy your new Ferrari... we know that you will!

September 19, 2017

Dealership Rating
Employee Rating

Overview of My Ferrari Purchase Process For a decade or more prior to my purchasing my first Ferrari around 6 years ago, i was kinda intimidated to even enter the Ferrari SF showroom. The de More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Mark Paddack, Mirsonia Troedel

Sep 19, 2017

Ferrari of San Francisco responded

JC, thank you for sharing your experience with our team at Ferrari of San Francisco. We are sorry for any inconvenience at Pebble Beach, as that was tightly controlled by Ferrari North America. Please let us know anytime that we may be of further service to you. Make it a great week!

...
23
...