James Chou | Page 24
Ferrari Sales Manager
Ferrari of San Francisco
595 Redwood Hwy
Mill Valley, CA 94941
James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.
Read moreDealership Experience
15 yrs, 11 mos
Industry Experience
35 yrs, 8 mos
Languages Spoken
English
Mandarin
337 Reviews
Write a Review337 Reviews of James Chou
September 18, 2017
Ferrari professionals without the snobbery I've dealt with General Sales Manager, Mark Paddack for over ten years, and even longer with the dealership. Unlike the arrogance often experienced wi I've dealt with General Sales Manager, Mark Paddack for over ten years, and even longer with the dealership. Unlike the arrogance often experienced with exotic auto dealerships, Ferrari Of San Francisco actually demonstrates how important my business is to them. Not only are they courteous and professional, but they are also very aggressive on trades as they continue to build their reputation as a high end pre-owned European car specialist. When "other" selling dealers try to fetch outlandish premiums on coveted Ferraris, Ferrari Of San Francisco seems to reflect a sense of reason in their pricing, which is what attracted me to them many years ago. They are simply the best Ferrari dealership I've dealt with, ever! Mitchell Markow More
Other Employees Tagged: Mark Paddack, Mirsonia Troedel, Mirsonia simply can't do enough to assist me in any way posible, she is GREAT!
September 15, 2017
Outstanding customer communication from entire "Sales Team" I have been fortunate to have worked with Mark Paddock and his team on several Ferrari Transactions. He has developed a qualified sales team that is I have been fortunate to have worked with Mark Paddock and his team on several Ferrari Transactions. He has developed a qualified sales team that is knowledgeable, honest, and fair. My experiences with Ferrari of San Francisco have all been great from selling cars to recently purchasing a beautiful F12 Berlinetta. I have brought several friends into the world of Ferrari and I can attest that they have been extremely happy working with Mark and his team More
Other Employees Tagged: Jeff Harley , Deanna Cross, Mark Paddack
September 15, 2017
The best I view the Ferrari of San Francisco staff as more of really good group of close friends that look out for you in your purchase. They want to make sure I view the Ferrari of San Francisco staff as more of really good group of close friends that look out for you in your purchase. They want to make sure what you are buying is a good fit and are super knowledgeable. I have never had a bad experience with the team at FOSF. More
Other Employees Tagged: Jeff Harley , Mark Paddack
September 15, 2017
2018 GTC4 Lusso Purchase Worked with Tom McAfee and SF Ferrari for almost eight years covering three Ferraris and four consignments. Tom, James Chou and Mark Paddack have all Worked with Tom McAfee and SF Ferrari for almost eight years covering three Ferraris and four consignments. Tom, James Chou and Mark Paddack have all worked very hard to help get me to the ultimate 12 cylinder Ferraris. Additionally, they have done an excellent job selling my consigned vechicles in a timely manner at reasonable pricing. I recommend Mark, James and Tom if you want to purchase a new or used Ferrari or Maserati. They will all work hard in an effort to get you into the car you always wanted! More
Other Employees Tagged: Tom McAfee, Mark Paddack
September 15, 2017
Put their customers first Recently purchased my second Ferrari from Tom McAfee and James Chou. I can't say enough about how great the experience was. From working with me cons Recently purchased my second Ferrari from Tom McAfee and James Chou. I can't say enough about how great the experience was. From working with me constructively on my trade-in, to addressing a small issue with the new car, to the delivery experience, every interaction underscored their commitment to going above and beyond for their customers. I can honestly say Tom and James provided the best experience I have had with any dealer over the past 20 years. These are good people who value you as a customer and who you can trust. Buy from them! More
Other Employees Tagged: Tom McAfee, Mark Paddack
August 03, 2017
Making it easy for the customer When my new GTC4 Lusso arrived this past month, I wanted to have some work done on the car first thing. Jeff went out of his way to handle all the log When my new GTC4 Lusso arrived this past month, I wanted to have some work done on the car first thing. Jeff went out of his way to handle all the logistics, stayed late so I could drop by and sign the papers, and then made the pickup process a delight, showing me new features on the car, setting things up, and then following up with me a few times to make sure everything was working out and answer any questions I might have. More
Other Employees Tagged: Jeff Harley , Deanna Cross
July 31, 2017
Another great purchase experience Purchase process was easy, straightforward, honest and fast. Have purchased many Ferraris from them and every experience has been great. These guys Purchase process was easy, straightforward, honest and fast. Have purchased many Ferraris from them and every experience has been great. These guys are the best! More
Other Employees Tagged: Deanna Cross, Tom McAfee
July 21, 2017
purchased ferrari 612 i bought a pre-owned 612 and the whole process was easy and fun. i worked with mirsonia who answered a bunch of questions and was willing to take vid i bought a pre-owned 612 and the whole process was easy and fun. i worked with mirsonia who answered a bunch of questions and was willing to take videos and pictures. i live in south carolina so bought the car without ever seeing it in person but was able to see all i wanted via pictures and videos she made. she was always quick to respond and able to answer all of my questions. she helped arrange shipping as well, and now i have my first ferrari. despite being across the country, i think i'll try to buy the next one from them as well,. More
Other Employees Tagged: Mirsonia Troedel
July 21, 2017
Ferrari at Fifty I've waited what seemed a lifetime to call a Ferrari my own. The dream was finally realized when I called upon Ferrari of San Fransisco where Mirso I've waited what seemed a lifetime to call a Ferrari my own. The dream was finally realized when I called upon Ferrari of San Fransisco where Mirsonia Troedel and James Chou gave their time, attention, and expertise to complete the deal. White glove delivery in a closed carriage was also arranged and provided along with a bottle of champagne in the car's cabin as professionalism continued. I truly value the relationship I've developed with Mirsonia and James and I feel fortunate to have worked with an automobile boutique such as Ferrari of San Fransisco where they care for their customers and champion client services. Thank you much! More
Other Employees Tagged: Mirsonia Troedel
July 06, 2017
very attentive, knowledgable and helpful see above. I was not looking for a car, but the right car was found at the right price. All involved were interested in making me happy with my purcha see above. I was not looking for a car, but the right car was found at the right price. All involved were interested in making me happy with my purchase. More
Other Employees Tagged: Jeff Harley , Deanna Cross, Tom McAfee

