James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 24

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

Contact Me
5.0
337 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

15 yrs, 11 mos

Industry Experience

35 yrs, 8 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

337 Reviews

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337 Reviews of James Chou

September 18, 2017

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Ferrari professionals without the snobbery I've dealt with General Sales Manager, Mark Paddack for over ten years, and even longer with the dealership. Unlike the arrogance often experienced wi More

by Markow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Paddack, Mirsonia Troedel, Mirsonia simply can't do enough to assist me in any way posible, she is GREAT!

Sep 18, 2017

Ferrari of San Francisco responded

Thank you so very much for sharing your Ferrari of San Francisco experience with us over the past 10+ years. We sincerely appreciate your business and recommendation. Please let Mark and the rest of our team know anytime that we may be of further service to you. Make it a great week!

September 15, 2017

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Outstanding customer communication from entire "Sales Team" I have been fortunate to have worked with Mark Paddock and his team on several Ferrari Transactions. He has developed a qualified sales team that is More

by Scottf12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Deanna Cross, Mark Paddack

Sep 16, 2017

Ferrari of San Francisco responded

Scott, first off, congratulations on your new Ferrari F12berlinetta! Thank you for sharing your experience with our team. Please let us know anytime that we may be of further service. We sincerely appreciate your business and recommendation to your friends. Have a great weekend and enjoy your new F12... we know that you will.

September 15, 2017

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The best I view the Ferrari of San Francisco staff as more of really good group of close friends that look out for you in your purchase. They want to make sure More

by MSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Mark Paddack

Sep 15, 2017

Ferrari of San Francisco responded

Congratulations on your new Ferrari and thank you for recognizing our Ferrari of San Francisco team this afternoon. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great weekend... from your friends at FOSF.

September 15, 2017

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2018 GTC4 Lusso Purchase Worked with Tom McAfee and SF Ferrari for almost eight years covering three Ferraris and four consignments. Tom, James Chou and Mark Paddack have all More

by ADJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Mark Paddack

September 15, 2017

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Put their customers first Recently purchased my second Ferrari from Tom McAfee and James Chou. I can't say enough about how great the experience was. From working with me cons More

by Big Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Mark Paddack

Sep 15, 2017

Ferrari of San Francisco responded

Congratulations on your new Ferrari! Thank you for sharing your Ferrari of San Francisco experience on DealerRater. Please let Tom, James and Mark know anytime that we may be of further service to you. We appreciate you. Make it a great weekend!

August 03, 2017

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Making it easy for the customer When my new GTC4 Lusso arrived this past month, I wanted to have some work done on the car first thing. Jeff went out of his way to handle all the log More

by rk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Deanna Cross

Aug 03, 2017

Ferrari of San Francisco responded

First off, congratulations on your new Ferrari GTC4Lusso! Thank you for sharing your Ferrari of San Francisco experience on DealerRater this afternoon. Please let Jeff, James and Deanna know anytime that we may be of further service to you. We appreciate your recommendation and enjoy your new Ferrari... we know that you will!

July 31, 2017

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Another great purchase experience Purchase process was easy, straightforward, honest and fast. Have purchased many Ferraris from them and every experience has been great. These guys More

by 2015FF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Cross, Tom McAfee

Jul 31, 2017

Ferrari of San Francisco responded

Congratulations on your new Ferrari! Please let James, Tom and Deanna know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation on DealerRater. Make it a great week!

July 21, 2017

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purchased ferrari 612 i bought a pre-owned 612 and the whole process was easy and fun. i worked with mirsonia who answered a bunch of questions and was willing to take vid More

by jlaws02
Recommend Dealer
Yes

Other Employees Tagged: Mirsonia Troedel

Jul 21, 2017

Ferrari of San Francisco responded

Congratulations on your first Ferrari! We sincerely appreciate your business and placing your trust with us all the way from South Carolina. Enjoy your 612 and please let Mirsonia and James know anytime that we may be of further service to you. Have a great weekend.

July 21, 2017

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Ferrari at Fifty I've waited what seemed a lifetime to call a Ferrari my own. The dream was finally realized when I called upon Ferrari of San Fransisco where Mirso More

by Charles Shad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mirsonia Troedel

Jul 21, 2017

Ferrari of San Francisco responded

Charles, congratulations on your new Ferrari. We are so excited for you! Thank you for sharing your experience with Mirsonia and James on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Have a great weekend and enjoy your Ferrari... we know that you will!

July 06, 2017

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very attentive, knowledgable and helpful see above. I was not looking for a car, but the right car was found at the right price. All involved were interested in making me happy with my purcha More

by kim b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Deanna Cross, Tom McAfee

Jul 07, 2017

Ferrari of San Francisco responded

Kim, thank you for sharing your experience with our team at Ferrari of San Francisco. We sincerely appreciate your business and recommendation. Make it a great weekend and please let us know anytime that we may be of further service to you.

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