James Cook
James Cook at Heritage Chrysler Dodge Jeep Ram Parkville

James Cook

F&I Director

Heritage Chrysler Dodge Jeep Ram Parkville

9219 Harford Rd
Baltimore, MD 21234

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of James Cook

October 05, 2025

Dealership Rating
Employee Rating

Very responsive during negotiation and met my need for speed in closing the deal. Dean, our salesperson, was very friendly and helpful, and finance was a breeze. Thank you! More

by cfitzgibbon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dean Fawzy, Dustin Russell

Oct 08, 2025

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

October 01, 2025

Dealership Rating
Employee Rating

These people treat you like family sales person finance person, and contract signing all was so professional easy me and my family brought two vehicles back to back More

by reednhicks1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dean Fawzy, Dustin Russell

Oct 03, 2025

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2025

Dealership Rating
Employee Rating

Overall a very good buying experience at Heritage with a fair price and a hassle-free process More

by DanK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Webber

Oct 02, 2025

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Dank, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chrysler Dodge Jeep RAM Parkville!

September 22, 2025

Dealership Rating
Employee Rating

Came in knew what I want. They got me the SUV I want everything went smoothly. Loved dealing with Jeff More

by dumfer68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Webber, Shaun Reiber

Sep 23, 2025

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2025

Dealership Rating
Employee Rating

Had a great experience! Everyone was very accommodating and gave me a great deal on a great car! Thank you!! More

by lauralam2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald DeShields

Aug 29, 2025

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 14, 2025

Dealership Rating
Employee Rating

Eddie was very helpful without being pushy. I asked for time to look around and he gave space. Everyone at Heritage worked as a team, offering things such as water and access to phone chargers. More

by m.vucich2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cooney, Eddie Anderson

Aug 16, 2025

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

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