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James Crowe
James Crowe at BMW of Ramsey

James Crowe | Page 3

Service Director

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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rated
110 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

40 yrs, 11 mos

not yet
rated

110 Reviews

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110 Reviews of James Crowe

November 18, 2023

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Employee Rating

Always great service. Love the explanation video. And love that the same mechanic has been servicing my car the past few times. More

by Mchiaviello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Casares

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Nov 20, 2023

BMW of Ramsey responded

Hello! We're glad to know you've been enjoying our service and the explanation videos at BMW of Ramsey. It's great that you appreciate having a consistent mechanic working on your car too! Thanks for sharing this positive feedback with us. We appreciate your loyalty and hope to see you again soon!

November 18, 2023

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My service advisor ben was great , gave me expectational service. He is a great guy to work with. Takes the time to help at any cost. He is wonderful. More

by nabin1saha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Abramov, Jorge Pinero

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Nov 20, 2023

BMW of Ramsey responded

Hi! We're delighted to know that Ben provided exceptional service during your visit at BMW of Ramsey. We appreciate the kind words! We hope to see you again!

November 18, 2023

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The dealership staff is incredibly professional, from the manager to the service advisor no complaints More

by MIKEEADEH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Casares

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Nov 20, 2023

BMW of Ramsey responded

Hi Mike! Thanks for leaving a review. We're glad to know you had a positive experience with our team at BMW of Ramsey. We always aim for professionalism and top-notch service, so your feedback is much appreciated! Come again soon!

November 17, 2023

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The most amazing, kindest folks you will ever meet work in the service department, treating each customer as if they were the only one. Jim the manager is a unique individual who will go above and above More

by yw5736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Sonion , Kenny Casares

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Nov 17, 2023

BMW of Ramsey responded

We're delighted to know you had such a positive experience with our service department at BMW of Ramsey. Your kind words about Jim and the rest of our team are greatly appreciated! We hope to see you again for your next service.

November 16, 2023

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I love this dealership. They are professional, the staff are pleasant , and they make it their business to get you what you want and the best deal More

by KEANUJJ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Bautista , Ben Abramov, Kenny Casares, Marcelo Garcia, Robert Redcross

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Nov 16, 2023

BMW of Ramsey responded

We're so glad to know you had a great experience at BMW of Ramsey! Our team is always here to help find the best deal for our customers. Thank you for your kind words and support! If you need anything else in the future, our team is here for you.

November 14, 2023

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Always excellent service and excellent staff. Professionalism is unmatched! I never have an issue getting service done quickly and seamlessly. More

by MIKELIRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Abramov, Juan Ferreiras

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Nov 15, 2023

BMW of Ramsey responded

We're so glad to know you've consistently had excellent experiences with our service team at BMW of Ramsey. We strive for professionalism and efficiency in all that we do! Thank you for your support and we hope to see you again later down the road.

November 11, 2023

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Employee Rating

Excellent experience, friendly, efficient, attentive. They made sure all my questions were answered and offered to bring me home or schedule for a loaner. Highly recommend James to anyone looking for a p More

by gabrielmorley
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Candela

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Nov 13, 2023

BMW of Ramsey responded

Gabriel, we're delighted to know that James and our team at BMW of Ramsey provided you with an excellent experience. We appreciate your recommendation and hope to see you again for future visits! Enjoy the ride in your new vehicle.

November 10, 2023

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The dealership people are always polite and answer all issues that need to be serviced. Great dealership to do business with. More

by SALPELLEGRINO
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero , Ben Abramov, Anthony Candela, Kenny Casares, Ted Contoleon, Juan Ferreiras, Jorge Pinero

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Nov 11, 2023

BMW of Ramsey responded

Hello Sal! We appreciate your kind words about our team at BMW of Ramsey! We're always here to help with any service needs you may have. Thanks for choosing us as your dealership! We hope to see you again for any future vehicle needs!

November 09, 2023

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Employee Rating

Customer service is always the best at Ramsey. Have been coming for years and Kenny does nothing short of a great job keeping us here! More

by RACHL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Casares

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Nov 11, 2023

BMW of Ramsey responded

Hello! Thanks for leaving us a review. We're so glad to know you've had consistently great experiences with us at BMW of Ramsey, especially thanks to Kenny! We appreciate your loyalty and look forward to serving you for many more years!

November 09, 2023

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Employee Rating

BMW Of Ramsey by far the best service And experience, although I purchased my car from freehold. More

by ANNA.ABRAMOV17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Abramov

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Nov 11, 2023

BMW of Ramsey responded

Hi Anna! Thanks for leaving a review. It's great to hear that you found our service to be so awesome at BMW of Ramsey. We hope to see you again for more incredible visits!

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