James Crowe
James Crowe at BMW of Ramsey
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James Crowe | Page 4

Service Director

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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4.9
109 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

39 yrs, 1 mo

4.9

109 Reviews

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109 Reviews of James Crowe

November 09, 2023

Dealership Rating
Employee Rating

Very great communication very kind and very welcoming will only be coming to BMW of Ramsey for Ted only an amazing advisor More

by JOSHUABURGOS614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Contoleon

Nov 10, 2023

BMW of Ramsey responded

Hi Joshua! Thanks for leaving a stellar review! We're delighted to know that Ted and our team at BMW of Ramsey provided you with great service. We look forward to seeing you again!

November 07, 2023

Dealership Rating
Employee Rating

A customer driven service that is welcoming and rewardingly beneficial for the ultimate customer experience More

by Rowena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Wong , Andrew Araque, Rosiris Cordero , Ben Abramov, Tyrek Alanos, Juan Ferreiras, Jorge Pinero, Robert Redcross, Gregg Weinglass

Nov 08, 2023

BMW of Ramsey responded

Hi Rowena! Thank you for taking the time to leave us such a kind review! We are so happy that you found BMW of Ramsey welcoming and beneficial! We love hearing from our customers, and this feedback is so special to us. Thank you again, and we hope to see you soon for more great experiences!

November 07, 2023

Dealership Rating
Employee Rating

I wouldn't bring my car anywhere else! Only to Ted he was very kind very organized and help with every detail from start to finish More

by JOSHUABURGOS614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Kristen Perwas, Rosiris Cordero, Octavio Escada , Ted Contoleon, Juan Ferreiras, Jorge Pinero, Leanne

Nov 07, 2023

BMW of Ramsey responded

Hi Joshua! Thank you for taking the time to leave us a review. We are so happy to hear that you trust us with your vehicle! Thank you for your kind words about Ted, we are so happy that he was kind, organized, and able to help with every detail! We love hearing when our team at BMW of Ramsey is doing amazing work. We hope to see you again soon!

November 07, 2023

Dealership Rating
Employee Rating

The best dealership that I have been associated with, everyone is so nice and it has a great atmosphere. More

by Chris Betsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Anthony Candela, Chris Betsch, Jason Sonion , Ben Abramov, Kenny Casares, Ted Contoleon, Jorge Pinero

Nov 07, 2023

BMW of Ramsey responded

Hi Chris! Thank you for taking the time to leave us a review. We are so happy that you have found our team and atmosphere at BMW of Ramsey to be great. We love hearing from happy customers! We hope to see you again soon for more incredible visits.

November 07, 2023

Dealership Rating
Employee Rating

Start to finish easy and helpful process. Great customer service. They made it easy for me. More

by EDIZYAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rosenblatt, Octavio Escada , Gregg Weinglass

Nov 08, 2023

BMW of Ramsey responded

Hello! Thank you for taking the time to leave us a review. We are so happy that the process was easy and helpful, and you had great customer service. We hope to see you again soon at BMW of Ramsey!

November 04, 2023

Dealership Rating
Employee Rating

BMW of Ramsey is awesome! The service department is so accommodating and helpful. Highly recommended! More

by HAPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Casares

Nov 06, 2023

BMW of Ramsey responded

Hello! We're delighted to know you had a great experience with our service department at BMW of Ramsey! Thanks for the high recommendation, we appreciate it! We hope to see you again soon!

November 03, 2023

Dealership Rating
Employee Rating

Kenny takes great care of me every time, always treats his clients amazing , thank you as always! More

by GIGIO673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Araque , Kenny Casares, Ted Contoleon

Nov 03, 2023

BMW of Ramsey responded

Hello! It's wonderful to hear that Kenny consistently provides you with excellent service and goes the extra mile to ensure your satisfaction. We truly appreciate your continued support and look forward to serving you in the future. Thanks for choosing us!

November 02, 2023

Dealership Rating
Employee Rating

Very easy to schedule, the service was completed timely, everyone involved was courteous, professional and accommodating. More

by LMARYASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero, Anthony Candela , Ben Abramov, Kenny Casares, Ted Contoleon, Juan Ferreiras, Jorge Pinero

Nov 03, 2023

BMW of Ramsey responded

Hi! Thank you for writing us such a wonderful review! We are so happy that you have found our service department to be efficient, professional, and accommodating. We aim to provide every customer with quick and quality service. We hope to see you again soon!

November 01, 2023

Dealership Rating
Employee Rating

Top quality Service Department. Anna (service advisor) and Jim (service manager) both 15/10. Responsive, timely, communicative, and the repairs are properly done. It's unusual th More

by omegadoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia

Nov 01, 2023

BMW of Ramsey responded

Hi! We're glad to know that our service department at BMW of Ramsey, especially Anna and Jim, provided you with a top-notch experience. We strive for effective communication and timely repairs. Thanks for the positive feedback! We hope to see you again soon for more great experiences!

October 28, 2023

Dealership Rating
Employee Rating

Terrific service experience! Kenny went above and beyond. Would not hesitate to recommend or revisit. More

by J.LMBRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Casares

Oct 30, 2023

BMW of Ramsey responded

We're glad to know you had a terrific service experience with Kenny at BMW of Ramsey! Your recommendation means the world to us. We look forward to seeing you again in the future!

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