A review of the San Marcos Chrysler Dodge Jeep Ram
Dealership,
I-35 South Frontage Rd, San Marcos, Texas
March of 2026 my wife and I visited the San Marcos Chrysler Dodge
Jeep Ram Dealership to l
Dealership,
I-35 South Frontage Rd, San Marcos, Texas
March of 2026 my wife and I visited the San Marcos Chrysler Dodge
Jeep Ram Dealership to look at a 2024 Jeep Grand Cherokee.
…We asked about the damage on the right side and they said it would
be taken care of…
…We asked about a towing package…they said it would be installed
…We asked about a 2 Key Fobs…they said they would be provided…
…We asked about their 128 point inspection, reference to brakes,
transmission, front end alignment…They said everything was
checked OK out and in good working condition.
Shortly after purchasing the Jeep…We found the damage was not
repaired. The 2 Key Fobs were not provided. No towing package installed. We also discovered that a front end alignment was needed (ie: not done prior to purchase) and the brakes (rotors, drums, parts) were rusted, needed to be replaced and were "not in good working condition".
We followed up with the Dealership Service department and they turned a deaf-ear to repairing these items that were promised at purchase and said we would have to pay over $2500 out-of-pocket
for these repairs.
In summary…Do not recommend the San Marcos Chrysler Dodge
Jeep Ram Dealership and would recommend you look elsewhere for purchasing, service, and/or repairs.
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by David BenJames
Bryce was the most respectful salesperson for my time I
have ever delt with! If you have ever bought a car from any dealership you can relate to all the unnecessary time that gets spent there. Not only tha
have ever delt with! If you have ever bought a car from any dealership you can relate to all the unnecessary time that gets spent there. Not only that he went above and beyond to get the sale done. From working on the best APR possible to car selection. We were able to secure a deal that was better than any other offer from San Marcos to Round Rock. Thanks Bryce!
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by AA
As soon as I call the gentleman, his name is Mike was
very courteous And took care of us in a good respectful way thank you Mike
very courteous And took care of us in a good respectful way thank you Mike
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by Fabian.contreras86
Xavier was very knowledgeable and helpful during the
whole transition of trading and purchasing a new vehicle. He was communicative and transparent throughout the entire process. Entire staff is friend
whole transition of trading and purchasing a new vehicle. He was communicative and transparent throughout the entire process. Entire staff is friendly and knowledgeable.
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by Cristina
Other Employees Tagged:
Xavier Morales
Dec 24, 2024 -
San Marcos Chrysler Dodge Jeep Ram responded
Cristina, we're delighted to hear that Xavier and the team at San Marcos Chrysler Dodge Jeep Ram provided you with such a positive experience. Thank you for sharing your feedback!
Best, James Cruz, jpcruz@sanmarcosdodge.com
The dealership treats you like family.
They always tire to keep their customers happy. This is the third truck from them.
They always tire to keep their customers happy. This is the third truck from them.
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by cypresscreekhomes
Nov 21, 2024 -
San Marcos Chrysler Dodge Jeep Ram responded
Thank you for being a part of the San Marcos Chrysler Dodge Jeep Ram family! We're grateful for your continued trust in our team and look forward to working with you again next time. Until then, take care and enjoy your newest truck! Best, James Cruz, jpcruz@sanmarcosdodge.com
Always such a pleasure coming in greeted and taken care
of awesome crew also love our salesman, Charles Gonzalez pleasure coming in very helpful
of awesome crew also love our salesman, Charles Gonzalez pleasure coming in very helpful
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by Gabe
Service Price Transparency
Jul 01, 2024 -
San Marcos Chrysler Dodge Jeep Ram responded
Hi Gabe! We're delighted to hear that Charles and the San Marcos Chrysler Dodge Jeep Ram team made your visit enjoyable. Thanks for sharing your positive experience!
Best, James Cruz,
jpcruz@sanmarcosdodge.com
Everyone was so professional and willing to help me
choose my vehicle. They were very patient.
choose my vehicle. They were very patient.
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by Kaye
May 13, 2024 -
San Marcos Chrysler Dodge Jeep Ram responded
Kaye,
Thank you for coming to San Marcos Chrysler Dodge Jeep Ram! We're glad to hear you enjoyed the experience and we appreciate your five stars.
Best, James Cruz, jpcruz@sanmarcosdodge.com
Everyone that I spoke with was willing to help me, shout
out Anothony, I appreciate you
out Anothony, I appreciate you
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by DJ
Mar 04, 2024 -
San Marcos Chrysler Dodge Jeep Ram responded
Hi DJ! Thank you for leaving us this five-star review and kind words about Anthony from our sales team at San Marcos Chrysler Dodge Jeep Ram! We'll see you next time!
Best, James Cruz, jpcruz@sanmarcosdodge.com
This is 4th car I purchased from San Marcos Chrysler
Dodge Jeep Ram and I’ve never been disappointed. Always friendly, helpful and a happy experience.
Dodge Jeep Ram and I’ve never been disappointed. Always friendly, helpful and a happy experience.
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by Melcoffman11
Jan 24, 2024 -
San Marcos Chrysler Dodge Jeep Ram responded
Melcoffman11, we're so glad to have you as a repeat customer at San Marcos Chrysler Dodge Jeep Ram! It's great to know that our team consistently provides friendly and helpful service. Thanks for your continued support!
The salesman we worked with Adrian was fantastic and so
nice. Everything went so smooth. It was a great buying experience.
nice. Everything went so smooth. It was a great buying experience.
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by loganhartson23
Other Employees Tagged:
Adrian
Jan 16, 2024 -
San Marcos Chrysler Dodge Jeep Ram responded
Logan, we're so glad to know Adrian provided a fantastic and smooth buying experience at San Marcos Chrysler Dodge Jeep Ram. Thanks for sharing your positive feedback! Best, James Cruz, jpcruz@sanmarcosdodge.com