James Cruz | Page 31

Oil change Over priced for the filters and oil change damaged items that where in the bed of my truck. I will not recommend service to anyone. Over priced for the filters and oil change damaged items that where in the bed of my truck. I will not recommend service to anyone. More

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Best I've experienced I'm from the Beaumont Texas area. With 49000 in my 2016 Ram, I've has my truck serviced several times at dealers in the Beaumont Texas area where I'm I'm from the Beaumont Texas area. With 49000 in my 2016 Ram, I've has my truck serviced several times at dealers in the Beaumont Texas area where I'm from. In comparison, Y'ALL WERE INCREDIBLE. I've never been to a friendlier Ram dealer. To top it off, you did a better job washing my truck than the car wash where I spent $30, and your dog friendly. Y'all have got to be the best in the U.S.A. More

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Very helpful and great communication. Sales did a great job finding a vehicle that suited my needs. Very helpful getting me financed and into a new vehicle. I would and already have referr Sales did a great job finding a vehicle that suited my needs. Very helpful getting me financed and into a new vehicle. I would and already have referred friends and co-workers to this dealership. More

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Fast and friendly service I am so glad that I took my vehicle to get repaired here. They completed the repair and the recall on my vehicle. My vehicle was ready by early aft I am so glad that I took my vehicle to get repaired here. They completed the repair and the recall on my vehicle. My vehicle was ready by early afternoon. I really liked that they washed my car. I thought the overall customer service was awesome. More

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Professional The dealership was very professional. I had been to other service departments that treated my like I was just a number, but San Marcos was different. The dealership was very professional. I had been to other service departments that treated my like I was just a number, but San Marcos was different. From the time I arrived until the time they were finished with my vehicle, I felt like they really cared for my business. That is a commodity in today's world. More

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Broken Promises and Selling Me Parts I Didn't Need For seven days my jeep stayed in their shop diagnosed with promises every day they would get right on it the following morning and contact me. On For seven days my jeep stayed in their shop diagnosed with promises every day they would get right on it the following morning and contact me. On the seventh day they informed me that my total bill would exceed $6,000 for a REBUILT transmission and transmission cooler. Withing minutes I had quotes for the same REBUILT transmission for half the price with assurances that a transmission cooler did not need to be replaced. This is the way dealerships used to operate. Apparently San Marcos Chrysler Dodge Jeep Ram have returned to selling parts their customers don't need. More

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Oil change Fast friendly service. Will definitely be returning. Provided me with an offer that saves me money in the long run and allowed me to use one of the se Fast friendly service. Will definitely be returning. Provided me with an offer that saves me money in the long run and allowed me to use one of the services I bought the same day. Thank you More

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False advertising Beware online price differs by thousands on Car lot, false advertisement there is no fine print and they jacked up price more then worth saying it's a Beware online price differs by thousands on Car lot, false advertisement there is no fine print and they jacked up price more then worth saying it's an only cash value price but don't advertise online, also they charge a 499.00 price additional for purchasing a car from them?. Beware More

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