James Cruz
James Cruz at San Marcos Chrysler Dodge Jeep Ram

James Cruz | Page 2

Manager

San Marcos Chrysler Dodge Jeep Ram

2990 I.H. 35 South
San Marcos, TX 78666

4.4
308 Reviews
4.4

308 Reviews

Write a Review

308 Reviews of James Cruz

January 10, 2024

Dealership Rating
Employee Rating

Our salesman (Bilal) was great, worked with us to get us what we were looking for. My only issue is what was advertised online as far as features wasn't actually what was on the vehicle we were looking at. More

by mjcg671
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bilal

Jan 11, 2024

San Marcos Chrysler Dodge Jeep Ram responded

We appreciate your feedback! We're glad to know Bilal was able to assist you effectively. However, we apologize for any confusion regarding the online features of the vehicle. Your input helps us improve our service at San Marcos Chrysler Dodge Jeep Ram. Best, James Cruz, jpcruz@sanmarcosdodge.com

January 08, 2024

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Great buying experience. Larry Jones did a great job and made sure we had everything we needed. More

by Huntdaver
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 08, 2024

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for the kind words and five-star rating for Larry and the team! We look forward to seeing you for your vehicle's first oil change! Best, James Cruz, jpcruz@sanmarcosdodge.com

December 17, 2023

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Customer service was excellent. My time there was quick and easy. I highly recommend this dealership. More

by rs59roses
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Trade-in Experience
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Recommend Dealer
Yes
Dec 18, 2023

San Marcos Chrysler Dodge Jeep Ram responded

We're glad to know that you had an excellent and efficient experience at San Marcos Chrysler Dodge Jeep Ram! Your recommendation means a lot to us. Safe travels in your vehicle! Best, James Cruz, jpcruz@sanmarcosdodge.com

November 18, 2023

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My experience on Friday was top notch. Their customer service was excellent and my salesman Jimmy very professional. The finance department explained everything thoroughly. If given the op More

by lclg5656
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy salesman

Nov 20, 2023

San Marcos Chrysler Dodge Jeep Ram responded

We're delighted to know you had a top-notch experience with Jimmy and our team at San Marcos Chrysler Dodge Jeep Ram. We appreciate your kind words and look forward to assisting you again in the future!

October 28, 2023

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Fantastic experience with dealership and the purchase of new vehicle/trade in of old vehicle was completely effortless. More

by colleen811
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles

Oct 30, 2023

San Marcos Chrysler Dodge Jeep Ram responded

Colleen, we're delighted to know your experience at San Marcos Chrysler Dodge Jeep Ram was fantastic and effortless. Enjoy your new ride!

October 13, 2023

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Everyone including salesperson,tech person and finance manager gets the highest score of ten.They all did an outstanding job of helping me in every way. Thanks so much I would highly recommend your dealer More

by D Underwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2023

San Marcos Chrysler Dodge Jeep Ram responded

We're delighted to know our team at San Marcos Chrysler Dodge Jeep Ram was able to provide you with an outstanding experience! Thank you for your high recommendation, we truly appreciate it. Safe travels in your new vehicle!

October 08, 2023

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Very helpful and got the financial aid fast and best interest rates. Will use dealership again and recommend to friends. More

by Silver Gem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Flores

Oct 10, 2023

San Marcos Chrysler Dodge Jeep Ram responded

Hi Silver! We're delighted to know that you found our financial services helpful at San Marcos Chrysler Dodge Jeep Ram. We appreciate your recommendations and look forward to serving you again in the future! Best, James Cruz, jpcruz@sanmarcosdodge.com

September 15, 2023

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Great customer service and the staff is great too. I recommend this dealership to everyone. More

by lssp3738
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Coombs, D. Tovares

Sep 18, 2023

San Marcos Chrysler Dodge Jeep Ram responded

This is great to hear! Thank you for recommending us! It means a lot to have you in the San Marcos Chrysler Dodge Jeep Ram family! We'll see you next time! - Best, James Cruz, jpcruz@sanmarcosdodge.com

September 14, 2023

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Everyone was polite, friendly and knowlegeable. Good selection of vehicles. Shout out to Cory Ryan our salesman. He was great! More

by jwhesser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Ryan, Patrick and Dominque

Sep 15, 2023

San Marcos Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback and shoutout to Cory & our team at San Marcos Chrysler Dodge Jeep Ram! We hope to serve you again in the future. Safe travels! Best, James Cruz, jpcruz@sanmarcosdodge.com

September 13, 2023

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Employee Rating

Very nice always and accommodating but little things missed like not resetting my "change oil" message on my jeep after an oil change. More

by Jehmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for your feedback! We're glad to know you found our team at San Marcos Chrysler Dodge Jeep Ram accommodating. Apologies for the oversight with the "change oil" message, we'll make sure it doesn't happen again in future visits.

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