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James Cruz
James Cruz | Page 30
Manager
San Marcos Chrysler Dodge Jeep Ram
2990 I.H. 35 South
San Marcos, TX 78666
308 Reviews
308 Reviews
Write a Review308 Reviews of James Cruz
June 13, 2019
Always been great Everyone at this dealer have always been courteous and honest, every thing hasn’t always been accomplished in a timely manner from the sales staff, th Everyone at this dealer have always been courteous and honest, every thing hasn’t always been accomplished in a timely manner from the sales staff, the finance department, and the service department. More
by David 123
Other Employees Tagged: Sales exzavier
May 01, 2019
Oil change/ recall Well I came in for recall and was not going to get oil change but then mr Wagner explains to me the have a special going on so that was great even kno Well I came in for recall and was not going to get oil change but then mr Wagner explains to me the have a special going on so that was great even know they forgot to do my oil change and had to take back to do but over all great More
by Lonita1
April 10, 2019
Ram 350 Wheel bearing Issue On the way to San Marcos Tx my truck started making noise on the left front. I limped into San Marcos Dodge to the service department and was met by a On the way to San Marcos Tx my truck started making noise on the left front. I limped into San Marcos Dodge to the service department and was met by a service writer and he was professional and courteous. He surmised the issue told me what to expect and they surpassed all expectations. Fast, honest and truly cared about getting me safely on the road. More
by DLL
February 22, 2019
Oil Change I brought my car in around 9:15 A.M. yesterday (2/21/19) for an oil change. I was told it would be a couple of hours before my car would be ready. S I brought my car in around 9:15 A.M. yesterday (2/21/19) for an oil change. I was told it would be a couple of hours before my car would be ready. So I waited. I got my car THREE HOURS AND THIRTY MINUTES LATER!!!!! I inquired around two hours and thirty minutes, and the service rep stated he would check. Around 12:30, the manager indicated that they were working it and it would be ready shortly. I finally got my car at 12:45 P.M.!!! I’m currently looking for another Jeep dealership!! To make matters worse, the two ladies who came after me got their cars back before I did! I spoke to one of them in the hallway about it!!! I have been bringing my car there for 3 years!!! I didn’t even get a thank you from the service rep!!! Headed back to Austin or somewhere else.... More
by Jeep62
January 27, 2019
Good service good car We enjoyed buying the car here. Good price for the trade, good price for the purchase and they went out of the way to get the exact car we wanted We enjoyed buying the car here. Good price for the trade, good price for the purchase and they went out of the way to get the exact car we wanted More
by John lovett
January 22, 2019
Professionalism This dealership really makes you feel welcome. The service person went over what would be done and then went over everything after the service was don This dealership really makes you feel welcome. The service person went over what would be done and then went over everything after the service was done. The waiting area is clean and neat. Many friendly faces. More
by Recre
January 11, 2019
Phil died 4 years ago I asked that the information on my dads pickup be updated and I see from your asking Phil to take this survey it has not been done. I am really disapp I asked that the information on my dads pickup be updated and I see from your asking Phil to take this survey it has not been done. I am really disappointed. More
by Nan1123
November 15, 2018
Great service and saleman James Cruz and Randall in sales/service dept is the best FCA Dodge Ram Jeep employee I every dealt with during the 18yrs I been with this brand.. James Cruz and Randall in sales/service dept is the best FCA Dodge Ram Jeep employee I every dealt with during the 18yrs I been with this brand.. More
by Dreguss60
Other Employees Tagged: Randall
October 27, 2018
Key fob and recall These guys are great. Will be coming back soon to purchase another vehicle. Very informative, helpful and friendly. They even washed my car. Love thes These guys are great. Will be coming back soon to purchase another vehicle. Very informative, helpful and friendly. They even washed my car. Love these guys!! Thank you!! More
by Kissme53
Other Employees Tagged: All of them were fantastic
October 23, 2018
Loved the service ! The service dept was extremely knowledgeable and Randall and Gilbert in service really took care of me and made the service experience painless! Will The service dept was extremely knowledgeable and Randall and Gilbert in service really took care of me and made the service experience painless! Will definitely recommend this dealership to everyone in the market to purchase a vehicle and service a vehicle ! More
by Codygonzalez
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