James Dixon
James Dixon at Nelson Mazda Cool Springs
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James Dixon | Page 3

General Manager

Nelson Mazda Cool Springs

7104 S Springs Dr
Franklin, TN 37067

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47 Reviews

Dealership Experience

6 yrs

Industry Experience

20 yrs, 11 mos

not yet
rated

47 Reviews

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47 Reviews of James Dixon

December 08, 2020

Dealership Rating
Employee Rating

The service was great and the customer service that I received was outstanding. I am always given the upmost service when I attend an appointment at the Mazda service center. More

by Dgwenrhodes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Simpson , Andy Evinger, Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Andrew Voorhees

Dec 09, 2020

Nelson Mazda Cool Springs responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nelson Mazda Cool Springs. Please don't hesitate to reach out if you need anything else.

October 23, 2020

Dealership Rating
Employee Rating

This was a six week long painful nightmare. I was a cash buyer with a trade in and half the time the car I wanted was “missing”. Geralds follow up was horrendous and I had to deal with a manager eventuall More

by myckelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Angie Yehudah , Gerald Gardiner, DJ Goodman

Nov 06, 2020

Nelson Mazda Cool Springs responded

Hello, Thank you for taking the time to review our dealership and bringing this to our attention. We'd like to apologize for the miscommunication and inconvenience. If you would like to discuss the issues that arose, please reach out to management. Thanks!

October 04, 2020

Dealership Rating
Employee Rating

I only came because I had to have my passenger airbag replaced. I no longer come there because my car was diagnosed completely wrong on 6/28/2017. More

by NOTGIVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Phillip Bell, Kenneth Bickel, Chris Evelsizer, Andy Evinger, Gerald Gardiner, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Andrew Voorhees

Oct 19, 2020

Nelson Mazda Cool Springs responded

Thank you for taking the time to give us feedback regarding your time with our team. We apologize that your visit was less than fully satisfactory. When would be the best time for us to connect on the phone and discuss your concerns so we can better serve you in the future? James Dixon General Manager 918-892-4833

September 23, 2020

Dealership Rating
Employee Rating

Friendly fast and helpful! Greeted immediately and tech spent a lot of time showing the new computer equipment before i left. Willgo back for sure More

by KMILLER413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phillip Bell, Kyle Mountsier, Devin Rogers

Sep 24, 2020

Nelson Mazda Cool Springs responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 23, 2020

Dealership Rating
Employee Rating

Nice and quick. Had me in and out of There in about an hour. Kept me updated. I liked the video showing what they were working on. More

by billykrechel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Simpson , Andy Evinger, Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Andrew Voorhees

Aug 24, 2020

Nelson Mazda Cool Springs responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

June 22, 2020

Dealership Rating
Employee Rating

After years of service at the dealership i would never let anyone else work on my car. They will keep investigating until they find and fix the problem. More

by jart1936
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Simpson , Phillip Bell, VJ Ciesielski, Andy Evinger, Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Andrew Voorhees

May 03, 2020

Dealership Rating
Employee Rating

Great service and price on the vehicle. Darrell was great to work with. The dealership was very conscious of protecting their team and customers from coronavirus. More

by chris
Recommend Dealer
Yes

Other Employees Tagged: Darrell Haskins

May 04, 2020

Nelson Mazda Cool Springs responded

Thank you, Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Cool Springs.

April 28, 2020

Dealership Rating
Employee Rating

Awesome people and super helpful. We came from out of state and the buying process was very easy and quick. Thank you so much Chaz! More

by calixiong213
Recommend Dealer
Yes

Other Employees Tagged: Chaz Garrett

Apr 29, 2020

Nelson Mazda Cool Springs responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 21, 2020

Dealership Rating
Employee Rating

The team at Nelson Mazda was very helpful in assisting me with my new car purchase and exploring my options for getting a fun new ride and also saving money at the same time. More

by david@uplighttech
Recommend Dealer
Yes

Other Employees Tagged: Darrell Haskins , VJ Ciesielski, Jacob Singelmann, Andrew Voorhees

Apr 21, 2020

Nelson Mazda Cool Springs responded

Thanks for your feedback on your recent visit to Nelson Mazda Cool Springs, David! I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 06, 2020

Dealership Rating
Employee Rating

Nelson Mazda - I love the way they do business. What an amazing experience! This was my second time purchasing from Nelson, this time for my daughter. Tanner Hostetter, our client adviser, was very More

by markertilenash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tanner Hostetter , VJ Ciesielski

Apr 07, 2020

Nelson Mazda Cool Springs responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nelson Mazda Cool Springs are glad to have you as a customer.

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