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James Dixon
48 Reviews
Dealership Experience
8 yrs
Industry Experience
22 yrs, 11 mos
48 Reviews of James Dixon
January 01, 2021
I had my vehicle serviced by this dealership and issue was not fixed. They won’t take my calls or call me back after they promised to do so to fix my issue. I have tried to be patient but clearly they don was not fixed. They won’t take my calls or call me back after they promised to do so to fix my issue. I have tried to be patient but clearly they don’t value me as a Customer. I have spent thousands at this place and it has come down to this poor experience over a simple issue. What ever happened to the Mazda service that I was accustomed to? Pete responded and corrected the issue. More
by BROWMAN20
Verified CustomerOther Employees Tagged: Lindsey Simpson , Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers
December 08, 2020
The service was great and the customer service that I received was outstanding. I am always given the upmost service when I attend an appointment at the Mazda service center. received was outstanding. I am always given the upmost service when I attend an appointment at the Mazda service center. More
by Dgwenrhodes
Other Employees Tagged: Lindsey Simpson , Andy Evinger, Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Andrew Voorhees
October 23, 2020
This was a six week long painful nightmare. I was a cash buyer with a trade in and half the time the car I wanted was “missing”. Geralds follow up was horrendous and I had to deal with a manager eventuall buyer with a trade in and half the time the car I wanted was “missing”. Geralds follow up was horrendous and I had to deal with a manager eventually just to get adequate assistance. I do not know why I didn’t give up and buy a car elsewhere, so I blame myself at this point. Gerald barely acknowledged me when I came in-after all I had been through you would have thought he would have offered an apology. I asked weeks earlier if they could check out my trade for assessing. They said no repeatedly and the day I’m buying my car they had a problem with the trade in title which cost me an additional $3000 I would have known this if they did the research I requested upfront. I had a scheduled appointment with another rep and waited over an hour through two “walk in” appointments. Was Continuously passed off to different reps. Disappointed to say the least. I will never buy another car from there nor refer anyone. On the bright side: if you MUST go there ask for Angie. She was the only saving grace that kept me sane so she is amazing, but they called and almost took the car back a week later because they didn’t gather all the paperwork they needed upfront. (which I asked them if they needed and they said no a week earlier) Just not organized at all. Very stressful and a mentally draining experience. More
by myckelle
Other Employees Tagged: Gerald Gardiner, DJ Goodman, Angie Yehudah
October 04, 2020
I only came because I had to have my passenger airbag replaced. I no longer come there because my car was diagnosed completely wrong on 6/28/2017. replaced. I no longer come there because my car was diagnosed completely wrong on 6/28/2017. More
by NOTGIVEN
Other Employees Tagged: Phillip Bell, Kenneth Bickel, Chris Evelsizer, Andy Evinger, Gerald Gardiner, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Andrew Voorhees
September 23, 2020
Friendly fast and helpful! Greeted immediately and tech spent a lot of time showing the new computer equipment before i left. Willgo back for sure spent a lot of time showing the new computer equipment before i left. Willgo back for sure More
by KMILLER413
Other Employees Tagged: Phillip Bell, Kyle Mountsier, Devin Rogers
August 23, 2020
Nice and quick. Had me in and out of There in about an hour. Kept me updated. I liked the video showing what they were working on. hour. Kept me updated. I liked the video showing what they were working on. More
by billykrechel
Other Employees Tagged: Lindsey Simpson , Andy Evinger, Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Andrew Voorhees
June 22, 2020
After years of service at the dealership i would never let anyone else work on my car. They will keep investigating until they find and fix the problem. let anyone else work on my car. They will keep investigating until they find and fix the problem. More
by jart1936
Other Employees Tagged: Lindsey Simpson , Phillip Bell, VJ Ciesielski, Andy Evinger, Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Andrew Voorhees
May 03, 2020
Great service and price on the vehicle. Darrell was great to work with. The dealership was very conscious of protecting their team and customers from coronavirus. to work with. The dealership was very conscious of protecting their team and customers from coronavirus. More
by chris
Other Employees Tagged: Darrell Haskins
April 21, 2020
The team at Nelson Mazda was very helpful in assisting me with my new car purchase and exploring my options for getting a fun new ride and also saving money at the same time. with my new car purchase and exploring my options for getting a fun new ride and also saving money at the same time. More
by david@uplighttech
Other Employees Tagged: Darrell Haskins , VJ Ciesielski, Jacob Singelmann, Andrew Voorhees
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