James Donovan
James Donovan at Mariano Rivera Honda

James Donovan

Service Advisor

Mariano Rivera Honda

1435 NY-112
Port Jefferson Station, NY 11776

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4.5
21 Reviews
4.5

21 Reviews

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21 Reviews of James Donovan

February 12, 2026

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Good experience. The staff was polite and professional. The details of the service were explained clearly to me. More

by ckim
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Recommend Dealer
Yes
Feb 12, 2026

Mariano Rivera Honda responded

Thank you for sharing your experience. James and our team are glad to hear that our staff provided polite, professional service and clearly explained your Honda’s service details.

January 16, 2026

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James Donovan and Service manager Stephanie are a dynamic duo. Amazing customer service. They do everything in their power to lower your service costs. Beyond amazed. More

by Mannyfresh2009
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Recommend Dealer
Yes
Jan 16, 2026

Mariano Rivera Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 23, 2025

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Honda has a bumper to bumper warranty. I was being charged for a clip to hold the windshield trim in place More

by ajb631
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Recommend Dealer
No
Dec 31, 2025

Mariano Rivera Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly.

December 23, 2025

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great service and sales team I drive out of my way to this dealership because they have treated me like I am part of the family! More

by Edludemann
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Recommend Dealer
Yes
Dec 24, 2025

Mariano Rivera Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mariano Rivera Honda.

December 23, 2025

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The best! Not only did they take my vehicle that is not a Honda, but they also took the warranty that I have with my Durango! The service advisor was always ve More

by LISBETH8976
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Digrigoli, Stan Lizak

Dec 23, 2025

Mariano Rivera Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 23, 2025

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They always take good care of me and my vehicle. I have never had a problem. More

by Egianno
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Recommend Dealer
Yes
Dec 23, 2025

Mariano Rivera Honda responded

Thanks for sharing about your experience with Mariano Rivera Honda. We appreciate your business and hope to see you again soon!

December 21, 2025

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Being at Mariano Rivera it was a nice experience they treated me with respect and get a good service for the car More

by rosyarias383
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Recommend Dealer
Yes
Dec 28, 2025

Mariano Rivera Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

December 19, 2025

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James explained what would be done so I understood it. The service was quick and efficient., More

by lorrainejc.15
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Recommend Dealer
Yes
Dec 19, 2025

Mariano Rivera Honda responded

Thank you for choosing Mariano Rivera Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 18, 2025

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Overall, the dealership's service department is just fantastic. They are very responsible. They provide timely, clear messages that update the status of the repair. More

by omar31
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Recommend Dealer
Yes
Dec 18, 2025

Mariano Rivera Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 15, 2025

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Employee Rating

Great place to go to on the island for all of your service needs for Honda More

by Crazythang
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Recommend Dealer
Yes
Dec 15, 2025

Mariano Rivera Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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