James Foley | Page 5

We love Walt Massey and the whole Hattiesburg team! We have been loyal customers for years! Thanks to Marc Kubecki and sales team! Also James Foley in service did a great job for me on this visit. He w We have been loyal customers for years! Thanks to Marc Kubecki and sales team! Also James Foley in service did a great job for me on this visit. He was approachable, friendly, and took care of me and answered all of my questions! Thanks to all of the Walt Massey team! More

by leighannecheatham Verified Customer Verified Customer

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Purchased our Chevrolet from them. I believe they could have gotten me a better rate as my credit score is 843 I believe they could have gotten me a better rate as my credit score is 843 More

by tomchambliss Verified Customer Verified Customer

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Shianne is very thoughtful, kind and considerate of customers. She knows her job and takes great care of customers. customers. She knows her job and takes great care of customers. More

by LGHILL1974 Verified Customer Verified Customer

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Efficient and courteous. Kept me informed of what was happening as I live out of town. Kept me informed of what was happening as I live out of town. More

by Bcreel52 Verified Customer Verified Customer

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It was ok. I’d bring my car back if needed. No complaints thus far. I’d bring my car back if needed. No complaints thus far. More

by Pricemarcus90 Verified Customer Verified Customer

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Quick service for oil change and tire rotation. The staff was friendly and the waiting area was nice. The staff was friendly and the waiting area was nice. More

by aaronrambin Verified Customer Verified Customer

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The staff was very kind and helpful. They kept me informed about the progress of my vehicle. Enjoyed the service. They kept me informed about the progress of my vehicle. Enjoyed the service. More

by larryd Verified Customer Verified Customer

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Very professional, courteous, and friendly. They are always willing to assist me with whatever I need help with that pertains to my vehicle. They are always willing to assist me with whatever I need help with that pertains to my vehicle. More

by howzelarry Verified Customer Verified Customer

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During this most recent service visit I was VERY frustrated. I was told on my 1st call I did not need an appointment. When I came that Sat. I found out that was not correct and the person had entere frustrated. I was told on my 1st call I did not need an appointment. When I came that Sat. I found out that was not correct and the person had entered inaccurate info about our conversation. I had to call multiple times to get my diagnostic estimate and told “He’s with a customer” as if I was not one too! I could go on for pages about the poor customer service I received! However, once I was finally able to speak with a young woman to state all that I been through over the course of 3 or 4 days and that I was ready to go elsewhere in a firm but reasonable voice, things went more smoothly and my car repaired in a day. The moral: no paying customer should be given inaccurate or incomplete information and a simple explanation like “Ma’am we are very busy…” and give an estimated time/day to call back would have made a world of difference. I felt as if my concerns were not taken seriously but you all GLADLY accepted the $1000 I paid. My purchase experience was totally different and based on this experience, I’m not sure what I will do in the future. More

by Anonymous Verified Customer Verified Customer

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I purchased a car from them and everyone was curious and helpful and I chosen to get all my oil changed and what ever I need for my vehicle helpful and I chosen to get all my oil changed and what ever I need for my vehicle More

by mamie.harper1951 Verified Customer Verified Customer

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