James Freel
James Freel at Crest Cadillac

James Freel | Page 45

Cadillac Certified Service Director

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

Contact Me
4.7
502 Reviews
4.7

502 Reviews

Write a Review

502 Reviews of James Freel

April 23, 2021

Dealership Rating
Employee Rating

Mr Genen Reeves went above and beyond contacting me and Mr Genen Reeves went above and beyond contacting me and keeping me updated on status of repair! Payment center and loaner department went above a More

by pierreunruh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Reeves

Apr 23, 2021

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Apr 23, 2021

pierreunruh responded

Look forward to to do years of business with Crest.

April 13, 2021

Dealership Rating
Employee Rating

Thank you so much Gene we received the Best customer service today thank You ! Great communication! Kept me in the loop on everything that was going on with our truck . The Becks More

by D. Beck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Crest Cadillac responded

Thank you for your positive review!

April 10, 2021

Dealership Rating
Employee Rating

Excellent customer service as usual! Prompt service work, thorough communication from Brent Upton as usual! He always makes sure my 2015 Escalade gets the right attention at the right speed for the right cos More

by Rita.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Upton

Apr 12, 2021

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

April 08, 2021

Dealership Rating
Employee Rating

I drove in with a tire problem. Service person Monica came out and immediately found the problem. Wrote up the order and off went my car. 45 minutes later my car was ready. Crest personnel were great. More

by ron.ciora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2021

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 06, 2021

Dealership Rating
Employee Rating

They are very helpful and always provide top notch services. The best in the Dallas Fort Worth Metroplex. I would highly recommend this dealer to everyone. More

by joe.nguyen56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 05, 2021

Dealership Rating
Employee Rating

Crest does 5-star maintenance work. It is always hassle free. They are organized and I’m never pressured about extra services I don’t understand. Also they have coffee. More

by washr2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin , Daniel Durbin, Hussain Jafri, Steve Lee, David Sung, Carla Thompson

Apr 06, 2021

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 02, 2021

Dealership Rating
Employee Rating

Excellent service and great selection.Friendly & Excellent service and great selection. Friendly & Courteous Great Service Top rated Salesman I recommend 100% We were greeted within seconds o More

by H20Bro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin , Daniel Durbin, Hussain Jafri, Steve Lee, David Sung, Carla Thompson, Charles Words- Senior Sales Rep.

Apr 05, 2021

Crest Cadillac responded

Thank you for your positive feedback!

April 01, 2021

Dealership Rating
Employee Rating

Login in service is great gets you in and out with your family first in mind. After having a lot of issues with my warranty from another dealership, With the help from Login and the Cadillac team I was abl More

by aprilteddlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin , Daniel Durbin, Hussain Jafri, Steve Lee, David Sung, Carla Thompson, Login McPherson

Apr 01, 2021

Crest Cadillac responded

Thank you for taking the time to leave us a 5-star review and the positive feedback about Logan and the dealership! We appreciate the opportunity to service your vehicle and look forward to being there for all of your Cadillac needs. Thanks again!

March 30, 2021

Dealership Rating
Employee Rating

Great work by Chris Riccitelli and the Crest staff. The were all very professional and we're able to answer all of questions. Thanks for a great experience. More

by kmg6888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin , Daniel Durbin, Hussain Jafri, Steve Lee, David Sung, Carla Thompson, Chris Riccitelli

Mar 31, 2021

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

March 30, 2021

Dealership Rating
Employee Rating

The sales manager, Hussein, and the salesman, Alan are great to work with. They provide fast and excellent service. I have purchased several cars through Crest, and I am always satisfied. More

by Machela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin , Daniel Durbin, Hussain Jafri, Steve Lee, David Sung, Carla Thompson

Mar 30, 2021

Crest Cadillac responded

Thank you for your 5-star review and positive feedback! We appreciate you and your business and look forward to continue being there for all your Cadillac needs. We will be sure to pass this review on to Hussain and Alan. Thanks again:)

...
45
...

Dealership Inventory (649 Vehicles)

used 2017 Cadillac XT5 car, priced at $9,999
2017 Cadillac XT5
used
Radiant Silver Metallic exterior
Automatic
Front-wheel Drive
new 2027 Cadillac LYRIQ car, priced at $63,893
2027 Cadillac LYRIQ
new
Radiant Red Tintcoat exterior
Automatic
Rear-wheel Drive
new 2027 Cadillac LYRIQ car, priced at $63,393
2027 Cadillac LYRIQ
new
Radiant Red Tintcoat exterior
Automatic
Rear-wheel Drive
new 2027 Cadillac VISTIQ car, priced at $82,508
2027 Cadillac VISTIQ
new
Blue Graphite Tricoat exterior
Automatic
All-wheel Drive
new 2026 Cadillac Escalade ESV car, priced at $133,209
2026 Cadillac Escalade ESV
new
Radiant Red Tintcoat exterior
Automatic
Four-wheel Drive
new 2026 Cadillac Escalade car, priced at $109,184
2026 Cadillac Escalade
new
Black Raven exterior
Automatic
Four-wheel Drive