James Freel | Page 44

Professional staff that is very accommodating. Easy to schedule service with. Both Shawn and Paul strive to “WOW” their customers. Even though the past few Cadillac’s were purchased from another dealershi schedule service with. Both Shawn and Paul strive to “WOW” their customers. Even though the past few Cadillac’s were purchased from another dealership I “choose” to have my service done at Crest. More

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Crest Cadillac service department is top notch. They always get to us in a timely manner. Our service advisor, Logan, takes care of everything. He won't let us leave if we are not completely satisfied a always get to us in a timely manner. Our service advisor, Logan, takes care of everything. He won't let us leave if we are not completely satisfied and our car is completely cleaned and all repairs have been done. More

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They greet you fast and friendly. Appear to be concerned about your needs and questions. Adheres to Covid protocols for safety and follows up on questions. about your needs and questions. Adheres to Covid protocols for safety and follows up on questions. More

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Took my car to Crest for rough idle. They replaced the motor mounts, got car back, idle is worse than when I took it in. motor mounts, got car back, idle is worse than when I took it in. More

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They did excellent job oil change, tires rotated, checked other parts treads in the tires , washed and cleaned the 🚘 really good. I liked the service. other parts treads in the tires , washed and cleaned the 🚘 really good. I liked the service. More

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This was my first visit to the service department and it went well. I was in and out quickly, the price was fair and the need for additional service was offered as well went well. I was in and out quickly, the price was fair and the need for additional service was offered as well More

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Great experience with Daniel. Patient, responsive, and easy to work with. We came in for a test drive on Monday evening & had the keys by Tuesday evening. Smooth & seamless process. easy to work with. We came in for a test drive on Monday evening & had the keys by Tuesday evening. Smooth & seamless process. More

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Mr Genen Reeves went above and beyond contacting me and Mr Genen Reeves went above and beyond contacting me and keeping me updated on status of repair! Payment center and loaner department went above a Mr Genen Reeves went above and beyond contacting me and keeping me updated on status of repair! Payment center and loaner department went above and beyond with professionalism and kindness! Excellent experience and services. More

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Thank you so much Gene we received the Best customer service today thank You ! Great communication! Kept me in the loop on everything that was going on with our truck . The Becks service today thank You ! Great communication! Kept me in the loop on everything that was going on with our truck . The Becks More

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Excellent customer service as usual! Prompt service work, thorough communication from Brent Upton as usual! He always makes sure my 2015 Escalade gets the right attention at the right speed for the right cos thorough communication from Brent Upton as usual! He always makes sure my 2015 Escalade gets the right attention at the right speed for the right cost! He truly cares about his customers. And, I always appreciate the professional service trom driveway all the way to cashier! More

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