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James French
James French at Niello Audi

James French | Page 7

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
81 Reviews
5.0

81 Reviews

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81 Reviews of James French

January 05, 2024

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Employee Rating

Great service. Good rep and great manager. They dealt with unexpected challenges and always come through. Best service I've had from a dealer. More

by KERMIT.DOEDE
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Recommend Dealer
Yes
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Jan 05, 2024

Niello Audi responded

Kermit, Thank you for taking the time to share your thoughts on working with James and our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 31, 2023

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Employee Rating

Easy in and out drop off. Accommodations were considered for time of maintenance. James is a great service advisor. Thanks. More

by HATHEMGY
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Service Time
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Recommend Dealer
Yes
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Jan 01, 2024

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. James and our team appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 28, 2023

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James is very professional and helpful. He took care of all the problems on that day. More

by draffanahmed
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Recommend Dealer
Yes
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Dec 28, 2023

Niello Audi responded

Thank you for the five-star rating for our service department! Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 27, 2023

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Everyone was friendly, professional, personable,knowledgeable and helpful. I am in the Elk Grove area but drive out of my way to go the Niello Audi, Sacramento! More

by CYNSIMS
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Recommend Dealer
Yes
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Dec 27, 2023

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 24, 2023

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James French is very personable and communicates well. I was informed of all progress and received timely explanations. More

by FUNDCTR
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Recommend Dealer
Yes
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Dec 27, 2023

Niello Audi responded

Thank you so much for your kind words for James, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 17, 2023

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Employee Rating

Great please to have your Audi serviced! James French is awesome at listening to all your car needs. More

by JGOMEZ1119
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Recommend Dealer
Yes
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Dec 17, 2023

Niello Audi responded

We are very happy to have provided you with such a positive experience! James and our team sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 10, 2023

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James is knowledgeable, caring, and professional. He kept Mr informed by providing work status updates throughout the day. More

by GCACE1
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Recommend Dealer
Yes
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Dec 10, 2023

Niello Audi responded

We are very happy James provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 22, 2023

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Employee Rating

Great experience and problem solving. They fixed my recall and my sos module under warranty with no hassle. Best experience I have ever had with Niello. Thank you More

by petraabraham
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Recommend Dealer
Yes
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Nov 24, 2023

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 03, 2023

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I have only used them for service. That experience was good. The dealership was clean, and the employees were friendly. More

by ideziner
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Workmanship
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Recommend Dealer
Yes
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Nov 04, 2023

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 03, 2023

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Employee Rating

Other then minor communication issues it was fast service. The rental car made the trip down to Sacramento easy. More

by smith.joseph.lee
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2023

Niello Audi responded

Thank you, Joseph! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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