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James French
James French at Niello Audi

James French | Page 6

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
80 Reviews
5.0

80 Reviews

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80 Reviews of James French

April 05, 2024

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Employee Rating

Omead was able to get me taken care of same day! Service at Niello is exceptional every single time! More

by Oscar Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

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Apr 05, 2024

Niello Audi responded

Thank you, Oscar! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 31, 2024

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This has been the best customer service experience I’ve had in years. James is professional, effective and efficient. More

by BDOXSEE1
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Service Time
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Recommend Dealer
Yes
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Apr 01, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 18, 2024

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COURTEOUS AND PROFESSIONAL. HE KEPT ME UPDATED ON THE PROCESS WHICH WAS VERY MUCH APPRECIATED. NICE GUY More

by MPH002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant

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Mar 18, 2024

Niello Audi responded

Thanks for sharing your thoughts about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 06, 2024

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James French, Mark in the shop and Isaac in parts went above and beyond with my extensive car repair. More

by JARED POWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Gonzalez , Mark in the shop.

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Mar 06, 2024

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, Jared, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 04, 2024

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Employee Rating

James takes care of everything for me and makes servicing the vehicle easy. Thanks much James! More

by RUSSELL.SHRYOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2024

Niello Audi responded

Thank you for your business and this review. We're happy to hear James was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 27, 2024

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Great service department! Service advisor James went out of his way to make sure I maximized the savings on my 40 and 50k services. More

by BIGDEALS.SR
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2024

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 20, 2024

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James was amazing during the whole process. .. from the very beginning in getting my car in for service, to communication, to the loaner, to getting my car back ahead of when promised. Thank you More

by IHRGA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 12, 2024

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Employee Rating

Wonderful communication and follow through with required repairs! Everything requested was completed as expected! Thank you! More

by knazworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 07, 2024

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Employee Rating

Great customer service. Good communication and work. My car was there for a week so it would have been nice to get a loaner instead of having to rent a car out of pocket but More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant, Hector Guadamuz

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Jan 08, 2024

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 05, 2024

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Great service. Good rep and great manager. They dealt with unexpected challenges and always come through. Best service I've had from a dealer. More

by KERMIT.DOEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2024

Niello Audi responded

Kermit, Thank you for taking the time to share your thoughts on working with James and our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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