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James French
James French at Niello Audi

James French

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
81 Reviews
5.0

81 Reviews

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81 Reviews of James French

July 17, 2026

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Employee Rating

Every one was great and super helpful during the entire process on getting my new car! More

by MARIAHZENOR
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Dianne Ponce, Julie Garcia

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Jul 17, 2026

Niello Audi responded

It’s great to know our team supported you throughout getting your used Audi Q3. Congratulations on your new car and thanks for the five-star review. We hope every drive brings you joy. Aaron Thetford General Manager athetford@niello.com

January 18, 2026

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Employee Rating

i always choose Niello Audi for service on this vehicle. The service staff are professional and very competent, i would trust no one else wth this car. More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant, Hector Guadamuz, Milana Savchenko

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Jan 18, 2026

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 17, 2026

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Employee Rating

James communicated through the service process and arranged for a rental vehicle since it was going to take an additional day to resolve the chit problem. More

by CHRISBALESTRERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2026

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 26, 2025

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Employee Rating

James is always helpful, thorough and quick to respond. A true pleasure to deal with. More

by DPCOOK001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2025

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 29, 2025

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Employee Rating

The communication from my service manager was always great and it was always easy to schedule service More

by MICHAELNARTKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 18, 2025

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Employee Rating

This dealership was timely and completed the repairs as stated. Mr. French kept me updated on the status of my repairs. More

by LINDA-PATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 01, 2025

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Always great service at this location. Very happy with how I am taken care of. More

by GREGSVILAND
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2025

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 09, 2025

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Employee Rating

I can't rate the others because James took care of everything. He is highly knowledgable and explains things in easy to understand terms. Only him as my service rep in the future! More

by MCCABES92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2025

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 07, 2025

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Employee Rating

Feel as though the problem with my car is finally fixed. James went above and beyond. More

by SDUNBAR644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Carr

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May 07, 2025

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 24, 2025

Dealership Rating
Employee Rating

I have always had excellent service and support at Niello Audi. We have three Audis, all have been serviced here. More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker, Dain Bryant

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Apr 24, 2025

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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