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James French
James French at Niello Audi
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James French

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of James French

April 22, 2024

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James French is excellent and I really appreciated his communication and respect of my time. More

by MONTANE12
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Yes
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Apr 22, 2024

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 10, 2024

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The people greeting me were very helpful and friendly. They answered my questions and the work was done (putting on the front license plate) quickly on my new Q3. Good people. More

by JLLSAC3
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant, Hector Guadamuz, Milana Savchenko, Jennifer Lowenstein, Isabel Velasquez, Erin Loud

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Apr 11, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 05, 2024

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Omead was able to get me taken care of same day! Service at Niello is exceptional every single time! More

by Oscar Moreno
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

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Apr 05, 2024

Niello Audi responded

Thank you, Oscar! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 31, 2024

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This has been the best customer service experience I’ve had in years. James is professional, effective and efficient. More

by BDOXSEE1
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Yes
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Apr 01, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 18, 2024

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COURTEOUS AND PROFESSIONAL. HE KEPT ME UPDATED ON THE PROCESS WHICH WAS VERY MUCH APPRECIATED. NICE GUY More

by MPH002
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant

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Mar 18, 2024

Niello Audi responded

Thanks for sharing your thoughts about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 06, 2024

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James French, Mark in the shop and Isaac in parts went above and beyond with my extensive car repair. More

by JARED POWERS
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Recommend Dealer
Yes

Other Employees Tagged: Isaac Gonzalez , Mark in the shop.

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Mar 06, 2024

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, Jared, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 04, 2024

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James takes care of everything for me and makes servicing the vehicle easy. Thanks much James! More

by RUSSELL.SHRYOCK
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Recommend Dealer
Yes
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Feb 05, 2024

Niello Audi responded

Thank you for your business and this review. We're happy to hear James was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 27, 2024

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Great service department! Service advisor James went out of his way to make sure I maximized the savings on my 40 and 50k services. More

by BIGDEALS.SR
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Recommend Dealer
Yes
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Jan 29, 2024

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 20, 2024

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James was amazing during the whole process. .. from the very beginning in getting my car in for service, to communication, to the loaner, to getting my car back ahead of when promised. Thank you More

by IHRGA
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Recommend Dealer
Yes
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Jan 21, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 12, 2024

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Employee Rating

Wonderful communication and follow through with required repairs! Everything requested was completed as expected! Thank you! More

by knazworth
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Recommend Dealer
Yes
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Jan 13, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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