James Frye

I left the building with just one key, because someone locked the other one. Now they going to mail me locked the other one. Now they going to mail me More

by cgfonseca1 Verified Customer Verified Customer

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James and the whole crew were excellent through the entire process. Courteous and professional from day one. Always kept me up to date on the progress of the new BMW X5. Answers calls and questio entire process. Courteous and professional from day one. Always kept me up to date on the progress of the new BMW X5. Answers calls and questions promptly. Really knows his/their stuff. More

by MarkD Verified Customer Verified Customer

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Osman is awesome, very good at how to deal with the customer. I recommend him when some one visit there. customer. I recommend him when some one visit there. More

by mahesh.munagala22 Verified Customer Verified Customer

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I’ve not had such a personable and efficient car-buying experience in my 35+ years of purchasing vehicles. From the very first phone call and warm greeting, the process was outstanding. James Frye set t experience in my 35+ years of purchasing vehicles. From the very first phone call and warm greeting, the process was outstanding. James Frye set the tone—an exemplar of excellent customer care. The Sales Manager not only connected with me during the process but also followed up after delivery, which meant a lot. Milan, a sharp young man, walked me through every feature of the vehicle with patience and knowledge. And the finance manager handled everything with a low-pressure, professional approach that made the final step seamless. I truly appreciate the care each person took to ensure I had a great experience More

by s2henderson Verified Customer Verified Customer

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James was great and very helpful for us in this experience, as well as everyone was experience, as well as everyone was More

by Cjcabral03 Verified Customer Verified Customer

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Thorough, excellent suggestions, honest, helped with color selection, helped with options, great follow-up, excellent brand knowledge color selection, helped with options, great follow-up, excellent brand knowledge More

by SUNMAN141 Verified Customer Verified Customer

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Great service from James and Pete at BMW Sarasota. I will use them again for my next vehicle! Nicole was also great as the genius expert! I will use them again for my next vehicle! Nicole was also great as the genius expert! More

by azweig14 Verified Customer Verified Customer

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I recently purchased a Certified Pre-Owned BMW from BMW of Sarasota and had an overall fantastic experience. Pete M (the sales Leader) was extremely thoughtful and understanding. He took the time to liste of Sarasota and had an overall fantastic experience. Pete M (the sales Leader) was extremely thoughtful and understanding. He took the time to listen, worked with me on the numbers, and truly made me feel like a valued customer. His approach was calm, honest, and solution-focused — which really stood out. James, the sales rep I worked with, was also excellent. He was professional, knowledgeable, and made the process smooth and painless. No pressure, no gimmicks — just straightforward help and clear communication throughout the entire deal. I drove up from Naples to buy this CPO car, and I can confidently say it was 100% worth the trip. It’s not easy finding a dealership that still puts the customer first, but BMW of Sarasota proved they genuinely care about creating a great experience. Highly recommend this team if you’re in the market for a BMW. More

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James was extremely pleasant to work with! He was very knowledgeable about the vehicle. He gave me his personal cell phone number if I had any questions!! Would highly recommend! He was very knowledgeable about the vehicle. He gave me his personal cell phone number if I had any questions!! Would highly recommend! More

by smcewen311 Verified Customer Verified Customer

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James was a pleasure to work with, a good listener who likes people, and really knew and liked this automobile. likes people, and really knew and liked this automobile. More

by nancyturner0 Verified Customer Verified Customer

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