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James Fuhs
James Fuhs at Folsom Lake Ford
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James Fuhs | Page 31

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
330 Reviews
4.8

330 Reviews

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330 Reviews of James Fuhs

January 25, 2024

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Very good service and the driver Wayne is very polite and courteous and very professional glad you have him on your team More

by wrgomez
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Yes
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Jan 30, 2024

Folsom Lake Ford responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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When I left the lumbar support switch on my seat was broken. It wasn’t broken when I turned the car in. Also, when the car was returned to me the dash was still not put in place. I had to remind them th More

by BENKARDOKUS
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No
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Jan 25, 2024

Folsom Lake Ford responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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Great service and communication. They got my car in right away. They did an amazing job More

by JAY_SNIDR
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Yes
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Jan 30, 2024

Folsom Lake Ford responded

Thank you for this amazing review! We appreciate your business, Jay. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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I have had very good experiences at Folsom Lake Ford Service. The staff is great and always kept me up to date on the work progress for my Ford. More

by ROB.REIS1962
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Yes
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Jan 30, 2024

Folsom Lake Ford responded

Thanks for the feedback, Rob. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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James was great and the coffee was hot. Tour of the lot was fun and neat. More

by RICHARDMONTGOMERY773
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Yes
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Jan 29, 2024

Folsom Lake Ford responded

Thank you so much for the nice review, Richard! We really appreciate this feedback and I'll be certain to share your compliments with James and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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James Willis and James fuhs provided excellent service. Recommended for next service anytime . Excellent customer service More

by PARMG42
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Recommend Dealer
Yes

Other Employees Tagged: James willis

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Jan 30, 2024

Folsom Lake Ford responded

We cannot thank you enough for your wonderful review of Folsom Lake Ford and your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

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The service on our 2016 Ford Expedition was exceptional. Luis really took care of my wife trouble shooting the problem (it was a faulty ignition coil) and completing the work and getting her back on the ro More

by JON72
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Recommend Dealer
Yes

Other Employees Tagged: Luis Lagarda

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Jan 30, 2024

Folsom Lake Ford responded

Thank you so much for taking the time to write such great feedback, Jon. Our primary focus is to provide every customer with exceptional service, and I am extremely happy to hear that Luis was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 22, 2024

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Folsom Lake Ford is great! I will always continue to come to FLF to buy and service my Ford vehicles. Brigitte is Great! More

by CAVEMANTURNER
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri , Brigitte Karen, Dan Frye, Robbie Zepponi, Tom Zraick, & Chuck the parts manager.

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Jan 26, 2024

Folsom Lake Ford responded

Thank you for taking the time to leave us this great review of our dealership. I will be sure to share your kind words with Brigitte. We appreciate your business and we look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 22, 2024

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Service was good. Scheduling was easy and proactive. Truck was ready when committed it would be. More

by CRAIG.DIGHERO
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Yes
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Jan 26, 2024

Folsom Lake Ford responded

Thank you for your wonderful feedback, Craig. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 21, 2024

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Great experience in every aspect, including scheduling, prompt and courteous attention at the service enter, a comfortable waiting area, and shorter than anticipated wait. Very satisfied as always. More

by BOWERSJ0
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Yes
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Jan 25, 2024

Folsom Lake Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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