James G.
James G. at Seattle Jeep

James G. | Page 7

Service Advisor

Seattle Jeep

13733 Aurora Ave N
Seattle, WA 98133

4.7
163 Reviews
4.7

163 Reviews

Write a Review

163 Reviews of James G.

September 15, 2024

Dealership Rating
Employee Rating

James Gill always provides great customer service. I had a stalled vehicle and he was able to get it in next day diagnosed and repaired same day. More

by cptcanuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Seattle Jeep responded

Hello, we're happy you found our staff to be supportive during your experience here at Seattle Jeep. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

September 13, 2024

Dealership Rating
Employee Rating

The staff there are very friendly and knowledgeable. They took care of my truck in a timely manner. More

by scottpmurphy74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Seattle Jeep responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

September 07, 2024

Dealership Rating
Employee Rating

The Service Manager James is very good at his job. His explanation of the repair process was thorough and complete. He inspires confidence and trust in your customers. More

by jeflies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Seattle Jeep responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! David Granger General Manager david@seattleautofamily.com

September 06, 2024

Dealership Rating
Employee Rating

They get you in and out in a timely manner and always very helpful. James is a great guy and always happy to help! More

by JAYP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Seattle Jeep responded

Hello, we're happy you found our staff to be helpful during your experience here at Seattle Jeep. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

September 06, 2024

Dealership Rating
Employee Rating

Seattle Jeep Service is exceptional. They keep me informed and answer all my questions. When my Jeep was unexpectedly brought in for service, they arranged for a loaner to keep me on the More

by DEBORAHPSALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah M., Eliza S. , Sage E.

Sep 08, 2024

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, David Granger General Manager david@seattleautofamily.com

September 05, 2024

Dealership Rating
Employee Rating

James provides excellent service and communication. He regularly explains my questions and the process needed for the repairs in detail. More

by cyndie.martini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah M., Eliza S. , Sage E.

Sep 08, 2024

Seattle Jeep responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

August 19, 2024

Dealership Rating
Employee Rating

James Gill did an excellent job servicing our other vehicles so he is taking care of my 2023 Chrysler Van. Have complete confidence in him. More

by K2MCGOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Corn

Aug 23, 2024

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

August 09, 2024

Dealership Rating
Employee Rating

They treated me very badly, I should say the man who was helping me, he accused me of going through the work area that I didn't he was very mean to me even the first time I was there for repair. I have been More

by kashmiraalmazan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sage E., Don't have his card, he is a tall person

Aug 11, 2024

Seattle Jeep responded

Hi, we regret to hear that you had this experience with us. Our General manager would really like to speak with you more regarding this matter. Please reach out to us at david@seattleautofamily.com. We look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

August 03, 2024

Dealership Rating
Employee Rating

I have a 20 yr old PT Cruiser. They don't make some of the parts any more. James found the proper PCV valve at another dealer, the generic ones didn't work. They installed it and More

by Terralene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Seattle Jeep responded

Hi Terralene, we're happy you found James to be so supportive during your experience here at Seattle Jeep. We look forward to your next visit! Take care! David Granger General Manager david@seattleautofamily.com

July 25, 2024

Dealership Rating
Employee Rating

Fantastic service from my advisor James and the shuttle driver. Transparent and competitive pricing on services, performed by a master technician. More

by LLEDGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

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