James G.
James G. at Seattle Jeep

James G. | Page 8

Service Advisor

Seattle Jeep

13733 Aurora Ave N
Seattle, WA 98133

4.6
166 Reviews
4.6

166 Reviews

Write a Review

166 Reviews of James G.

August 09, 2024

Dealership Rating
Employee Rating

They treated me very badly, I should say the man who was helping me, he accused me of going through the work area that I didn't he was very mean to me even the first time I was there for repair. I have been More

by kashmiraalmazan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sage E., Don't have his card, he is a tall person

Aug 11, 2024

Seattle Jeep responded

Hi, we regret to hear that you had this experience with us. Our General manager would really like to speak with you more regarding this matter. Please reach out to us at david@seattleautofamily.com. We look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

August 03, 2024

Dealership Rating
Employee Rating

I have a 20 yr old PT Cruiser. They don't make some of the parts any more. James found the proper PCV valve at another dealer, the generic ones didn't work. They installed it and More

by Terralene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Seattle Jeep responded

Hi Terralene, we're happy you found James to be so supportive during your experience here at Seattle Jeep. We look forward to your next visit! Take care! David Granger General Manager david@seattleautofamily.com

July 25, 2024

Dealership Rating
Employee Rating

Fantastic service from my advisor James and the shuttle driver. Transparent and competitive pricing on services, performed by a master technician. More

by LLEDGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

July 20, 2024

Dealership Rating
Employee Rating

I had a wonderful experience at this dealership. Very helpful and friendly staff. A very clean showroom. More

by EVANBFRASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Seattle Jeep responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2024

Dealership Rating
Employee Rating

Scheduling service was simple, I didn’t have to wait long and the shuttle service went above and beyond More

by gilly95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah M., Eliza S. , Sage E.

Jul 18, 2024

Seattle Jeep responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon! David Granger General Manager david@seattleautofamily.com

June 30, 2024

Dealership Rating
Employee Rating

Quick responses, easy to schedule service quickly. Staff are knowledgeable and accommodating to my schedule More

by rusty505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah M.

Jul 01, 2024

Seattle Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

June 21, 2024

Dealership Rating
Employee Rating

Excellent service, James is always responsive and helpful. I choose to take my Jeep here even though it’s a bit further than other places for me. More

by Steph M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2024

Seattle Jeep responded

Hello Steph, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

June 19, 2024

Dealership Rating
Employee Rating

My battery died. I came in unscheduled. They kindly fit me in and put in a new battery. More

by AA.BURGER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Seattle Jeep responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! David Granger General Manager david@seattleautofamily.com

June 16, 2024

Dealership Rating
Employee Rating

Service advisor James Gill is awesome. He explains everything in detail so I always know what to expect. More

by mark.mckay350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Seattle Jeep responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care! David Granger General Manager david@seattleautofamily.com

May 31, 2024

Dealership Rating
Employee Rating

had a minor problem with my newer jeep grand cherokee and they were able to get it taken care of real quick with no problem. Really appreciate that. More

by dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah M., Eliza S. , George C., Sage E.

Jun 02, 2024

Seattle Jeep responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

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