Earnhardt Hyundai

Worst experience EVER! I understand that BAD Service can happen, but when it happens, and nobody really cares, it is disgusting. They tell you they will call with fol I understand that BAD Service can happen, but when it happens, and nobody really cares, it is disgusting. They tell you they will call with follow up and they never do. When you call them, you can never reach anyone; including Management. I would not recommended this location to ANYONE. My repairs were covered under warranty but I still had to pay for my own rental car because they had a “wait list” More

James was a great sales person, really help me finding the best car for my needs. the best car for my needs. More

Had appt for a new battery and when I got there by service engine light was on. Ron Werner exlpained to me what the problem was. I wound up having my brakes done, filters changes and engine light fi service engine light was on. Ron Werner exlpained to me what the problem was. I wound up having my brakes done, filters changes and engine light fixed - all in a time frame from 9 to 5. Was very pleased with the fact that I got my car back so soon. Ron went over everything with me. Very satisfied with his service. Sandra Lord More

Great first experience with the Service department. I had an oil change scheduled and I was on a time crunch. My service advisor Victor had told me it was very busy and thought it might be awhile. He s I had an oil change scheduled and I was on a time crunch. My service advisor Victor had told me it was very busy and thought it might be awhile. He surprised me and pulled a few strings and got the work done long before the promised time. Thank you Victor for going beyond what was expected! More

Like how fast, reliable and sufficient they are with their appointments. I was in and out leaving and picking up my car. I went in for one service and got a second service done without the hassle of mak their appointments. I was in and out leaving and picking up my car. I went in for one service and got a second service done without the hassle of making another appointment. My service advisor was Robert Pesek and he made sure I was well taken care of. I would definitely ask for him on my next service appointment. More

It is clean, quiet, and service members are courteous and attentive. Very professional and knowledgeable. attentive. Very professional and knowledgeable. More

Everyone was professional very nice very helpful they even gave me a ride home so I can wait at home for my car to be ready. They called and let me know what was going on. Let me know what was wrong with even gave me a ride home so I can wait at home for my car to be ready. They called and let me know what was going on. Let me know what was wrong with my car. Had somebody come and pick me up to go get my car very very nice and professional people More

I purchased a 2025 Tucson Hybrid. Jeff Doane was the salesman and he was great to work with. Very patient with me in my decision making and didn't try to oversell. I will definatel Jeff Doane was the salesman and he was great to work with. Very patient with me in my decision making and didn't try to oversell. I will definately return should I decide to purchase again. More

I have a 2024 Hyundai Tucson hybrid. Running over road debris on the I-10, my tire was damaged and not repairable. Late in the afternoon (3:45) I contacted the dealership and let them Running over road debris on the I-10, my tire was damaged and not repairable. Late in the afternoon (3:45) I contacted the dealership and let them know that I have a tow truck scheduled to take my car in to have the tire replaced. I spoke with Service Rep. Scott. He made me feel important and assured me he would get my care taken care of. The tire was not in stock, but he placed an order to have one brought over the next day. Scott made recommendations, noted my concerns, so I felt heard. He remained upbeat and professional, even though I brought an issue to him late in the day, telling me, not to worry, because he will stay as long as needed, to make sure I am taken care of. Due to the way I was treated, I will request that Scott is my service rep. In the future. When my car was ready Scott sent the shuttle to pick me up. Shuttle driver was so kind and professional. More

I was helping my grandson purchase his first car and I was contacted by Steve Shrock and he help me find a used Santa Cruz. I knew I could trust him because during our phone conversation I mentioned that was contacted by Steve Shrock and he help me find a used Santa Cruz. I knew I could trust him because during our phone conversation I mentioned that buying cars is one of my worst nightmares that I had in the past with other dealerships. Steve told me he wasn't going to take my keys and credit card and hold them in the tower to keep me held hostage. That is what sold me on trying this dealership and trusting him. The whole team from Steve Shrock (Saleman) to Chris Bowman, and Mike Hayes they were very friendly and made my buying experience fast and painless. They took the time to help my grandson to try and finance the car on his own and to get the best deal by searching for the best interest rates. We bought the Santa Cruz and before we left Steve made sure that my grandson had his phone synced with the stereo and went over several features in the truck. The next day Steve called to check on us to see if we had any questions and needed any further assistance. This team at Hyundai were professional and gave us the best service. I highly recommend this dealership. Kim and Jaydon both satisfied customers More