James Hobbs
James Hobbs at Med Center Mazda
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James Hobbs

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.7
1,174 Reviews

Dealership Experience

14 yrs, 4 mos

4.7

1,174 Reviews

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1174 Reviews of James Hobbs

May 11, 2025

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Employee Rating

Service was quick! I always enjoy my maintenance appointments lol Service was really quick and waiting wasn't too bad in the lobby More

by kahliahlong
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

May 11, 2025

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Employee Rating

Service was quick! I always enjoy my maintenance appointments lol Service was really quick and waiting wasn't too bad in the lobby More

by kahliahlong
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

May 09, 2025

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Employee Rating

The service dept was efficient and helpful. The video assessment and ability to select what add-ons to do from the waiting room is next level. More

by THULSEY22
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Chance, Todd Stratton

May 08, 2025

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Employee Rating

Med Center Mazda has always given me great service. They are prompt, great service technicians and fair pricing. More

by RUDOLPHMAJOR5
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ

May 05, 2025

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This was such an easy process! Everyone is so professional. We are so happy with everything. More

by lindsaydraney
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Stratton , Billu Maisel

May 05, 2025

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Employee Rating

Wish they would have done a more through exam of my car since now my car shakes when I push the brakes and it didn't do this before. More

by Mathompson83
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

May 07, 2025

Med Center Mazda responded

Hi there, Thank you for bringing this to our attention. We're truly sorry to hear about your experience and that you're now noticing a shaking issue when braking. That’s definitely not the level of service we aim to provide, and we'd like the opportunity to make this right. Please reach out to Todd Stratton at tstratton@medcentermazda.com, so we can schedule a follow-up inspection and address any concerns you have. Your satisfaction and safety are very important to us.

May 02, 2025

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Employee Rating

Arrived for 9:15 appt, explained what I wanted done, answered my questions and was given an approximate time car would be done. Service was completed around the time given. Check out was easy. Satisf More

by PRICER21300
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Stratton

May 02, 2025

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Employee Rating

I have serious concerns after having had my car serviced one week earlier and being told that there were no service issues other than my tire wear. When I brought the car back the next week, I was told I n More

by Debra
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Todd Stratton

May 02, 2025

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Employee Rating

Was my first experience here, but was very well pleased with the professional service there. More

by rodneywillif0rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Farmer

April 30, 2025

Dealership Rating
Employee Rating

Nice, trustworthy I trust what they tell me about what my car needs Friendly atmosphere More

by TERRIEWATTS
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

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