James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 23

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 7 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

November 04, 2024

Dealership Rating
Employee Rating

Exceptional customer service! Exceptional repair work on my vehicle! Professional shop from top to bottom. I would recommend to friends and family… More

by srochell
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns, Robby

November 03, 2024

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Thank you for being quick and accurate. I was in a hurry due to carpool and they were easy to work with. More

by harisha75
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

October 29, 2024

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Super fast service the day I went in doing a the day . Just the issue with my dashboard wasn’t resolved still. More

by alb4ever05
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2024

Med Center Mazda responded

Hi there, Thank you for your feedback. We’re glad to hear that you experienced quick service during your visit, but we’re sorry that the dashboard issue wasn’t fully resolved. Your satisfaction is important to us, and we’d like to make sure this gets taken care of for you. Please reach out our General Manager, Chris Martin, at cmartin@medcentermazda.com, and we’ll be happy to set up a time to re-evaluate the issue and ensure it’s properly addressed. Thank you for giving us the opportunity to make this right.

October 29, 2024

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Very thorough service. Loved the fact that I received a video of the inspection. Clean waiting room, and I wasn't there as long as I expected to be. More

by djbyrd239
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Recommend Dealer
Yes

October 29, 2024

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Everyone, I have encountered, at Med Center Mazda is helpful, accommodating and does everything possible to give you the best service experience. All of the work done on my Mazda has been excellent, and More

by moglwillett
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns, Cynthia in the check out/office is always so helpful

Oct 30, 2024

Med Center Mazda responded

Thank you! We're thrilled to hear about your positive experiences with our team and the service provided. Your loyalty means a lot to us, and we're glad we can help keep your Mazda in top shape. We look forward to seeing you again soon!

October 28, 2024

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Was a great experience was in and out I pick the perfect day when it was a football game ( didn’t know at first) . Took off a star only because I have a issue with my dashboard on my suv a circle and hard b More

by alb4ever05
Recommend Dealer
Yes

October 27, 2024

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Efficient, courtesy, friendly, clean, patient, love the video it let's me what going on. They ease your mind . More

by cglewis251
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Recommend Dealer
Yes

Other Employees Tagged: Will Lastrapes , Barry Burns

October 26, 2024

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I had them replace a HID bulb for headlights. When I left on Thursday 24th and got on the road it wasn’t working. I called the next day and left a message and I still haven’t heard anything. It’s More

by rkmcniel
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Barry Burns

Oct 30, 2024

Med Center Mazda responded

Hi there, We have received your other review and apologize for your experience with our service department. If there’s anything we can still do to assist or address your concerns, please reach out to us directly, so we can try and make things right. Thank you again for your feedback.

October 25, 2024

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Employee Rating

Facility is well maintained, client comfort provided. Prompt service with great use of technology to showcase technician. More

by RFERGUSON008
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

October 24, 2024

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Employee Rating

Will was great! Excellent salesman, very personable. Loved my experience at Mazda and I think you have a Mazda customer for life. More

by jbrown21398
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Recommend Dealer
Yes

Other Employees Tagged: Will Lastrapes, Adam Eaves

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