James Hobbs | Page 24

The center itself is excellent. The staff is professional but friendly and the facilities are immaculately clean. For the second time however, the online scheduling failed to work f The staff is professional but friendly and the facilities are immaculately clean. For the second time however, the online scheduling failed to work for me so I had to make two separate visits to have very routine work done. Obviously this is a problem beyond the control of the dealership but they helped me get a good slot for my return. I also wish loaner cars were an option. More

by burear Verified Customer Verified Customer

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James has walked me thru maintenance of my 2016 CX 3 after my husband of 51 years died. I was anxious about car maintenance so he kindly explained all work needed. He was very conscious of my financial after my husband of 51 years died. I was anxious about car maintenance so he kindly explained all work needed. He was very conscious of my financial problems so made sure all work was done with cost considered. I trust him to keep my car running for many miles, as Mazdas are noted for. Trust, courtesy and kindness are OUTSTANDING attributes for business. James and Med Center Mazda Nailed these 3. Thank You Med Center Mazda. More

by Cardiacate Verified Customer Verified Customer

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AService writer and Technicians Always professional and provide great feedback with video inspection of my car. provide great feedback with video inspection of my car. More

by cjseals71 Verified Customer Verified Customer

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We've always had an enjoyable experience any time that we've had any interaction with this dealer or body shop we've had any interaction with this dealer or body shop More

by asmith53499 Verified Customer Verified Customer

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Wonderful dealership and service department. Service advisor James and technician Jason took care of my car in a timely and efficient manner. The video that was made of my car was helpful in bei Service advisor James and technician Jason took care of my car in a timely and efficient manner. The video that was made of my car was helpful in being able to see and hear about the health of my car. Everything from making my appointment to the time I left the dealership was great. Thank you Med Center Mazda! More

by CS Verified Customer Verified Customer

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The staff is very rude and does not want to actually help customers. Audibly heard the cashier complaining about us because we were quoted a different price than they listed at time of pick up. They did try customers. Audibly heard the cashier complaining about us because we were quoted a different price than they listed at time of pick up. They did try to fix this, but the price was still different than what we were quoted. Paperwork was incorrectly filled out and caused confusion which seemed to annoy the staff that I dared to ask for clarification. Work was fine but technician either omitted facts or actually lied to us. We will absolutely take our business elsewhere. 1/5 stars because the car didn't fall apart immediately after leaving the dealership. Please work on your customer service and attitudes. More

by Nicholastoth2 Verified Customer Verified Customer

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The service staff at Mazda has a very professional and honest approach. They care about their customers and strive to retain repeat business. honest approach. They care about their customers and strive to retain repeat business. More

by chapmans4517 Verified Customer Verified Customer

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They remain attentive to detail in their approach to servicing a vehicle. The videos they take of the vehicle during the inspection process are great. I would like to see them offer shuttle service f servicing a vehicle. The videos they take of the vehicle during the inspection process are great. I would like to see them offer shuttle service from the dealership to certain downtown areas. It's impractical for me to take off from work and wait there while they service my vehicle and my only other choice is to get someone to meet me there and give me a lift. That can very hard to do sometimes. More

by CX5 Verified Customer Verified Customer

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I got work done on my car but, had to remind them of the courtesy oil change/tire rotation. Not so sure, the tire rotation was done, as the oil change was done in less than 15 minutes by, I guess their spee courtesy oil change/tire rotation. Not so sure, the tire rotation was done, as the oil change was done in less than 15 minutes by, I guess their speedy oil change people. More

by dzjones123 Verified Customer Verified Customer

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Excellent service. Excellent people! James Hobbs is the BEST! He kept us posted every step of the way. Excellent people! James Hobbs is the BEST! He kept us posted every step of the way. More

by pagoose@aol.com Verified Customer Verified Customer

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