James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 26

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 7 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

October 03, 2024

Dealership Rating
Employee Rating

Wow! !! Those Med Center guys are amazing. There are not words to describe how great they are. More

by t.brandon.hobbs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

October 03, 2024

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I appreciate the honesty, courtesy, and ability of the salesman and service personnel with whom I’ve worked since purchasing my Mazda there last year. More

by Kim
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Recommend Dealer
Yes

Other Employees Tagged: Tony Blackwell

October 01, 2024

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I am on my third Mazda from this dealership. Always been happy with them. I always have my service work done here and I’ve always been satisfied. Highly recommend! More

by Ken
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

October 01, 2024

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Of all the dealerships in my 35 years of driving. ..Med Center Mazda is by far the greatest experience I have had. From sales to service, they are superior in every aspect. The service advisors will More

by booth35080
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns, DJ

October 01, 2024

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Everyone is very nice and communicative. Both James and Cindy were of great help to me. More

by consciousbodyyoga
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Recommend Dealer
Yes

September 27, 2024

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The service department was excellent from making my appointment to checking out. The service advisor James was helpful, friendly and courteous. The technician Jason was thorough and explained everythin More

by CS
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns, Jason

September 26, 2024

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My experience overall was positive. However, I waited about 1.5 hours for an oil change. More

by Kali
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Recommend Dealer
Yes

September 22, 2024

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The service department tried to charge me for something under warranty and oil changes that I had prepaid. This was after I had discussions with someone in the service department about the warranty issue, More

by ELLENHEN
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Recommend Dealer
No
Sep 24, 2024

Med Center Mazda responded

Hi there, We sincerely apologize for the confusion and frustration you experienced regarding your warranty and prepaid oil changes. This situation should have been handled much more smoothly, especially after your prior discussions with our service department. We understand how upsetting it must have been to be charged for something that was already covered. Please know we are reviewing this matter internally to ensure better communication and clarity for all of our customers moving forward. In the meantime, we'd appreciate you emailing our General Manager, Chris Martin, at cmartin@medcentermazda.com, so we can make sure any incorrect charges are resolved and ensure that your next visit with us is hassle-free. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

September 21, 2024

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Employee Rating

Service was prompt, and polite, and thorough. The wait was very reasonable, the lobby was nice. Would be nice to have some plugs at the tables. Three folks were working including myself. all of t More

by jww1968
Service Price Transparency
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Recommend Dealer
Yes

September 18, 2024

Dealership Rating
Employee Rating

Very efficient and professional. Got me in on time and let me know when my car was ready. More

by eloiseb1959
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

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