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James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 27

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 7 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

September 14, 2024

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Employee Rating

Great service, quick repair time, and friendly staff. I would highly recommend them to anyone More

by russell17
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

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September 14, 2024

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Employee Rating

The whole group of people at Med Center are great and very knowledgeable and helpful. Made service very pleasant. More

by ADSOUTH103
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

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September 10, 2024

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Employee Rating

Didn’t have to wait too long for my car service, was out very fast! More

by erumaebrahim
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

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September 10, 2024

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Was not greeted. Not informative or friendly. Does not value your time, even when you have an appointment. More

by Cookeasy
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Barry Burns

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Sep 11, 2024

Med Center Mazda responded

Thank you for bringing this to our attention. We sincerely apologize for the poor experience you had during your recent visit. Being greeted and treated with respect is the least you should expect when visiting us, and it's clear we fell short of that standard. We understand how valuable your time is, especially when you have an appointment, and we regret that this wasn’t reflected in the service you received and will be addressing this with our team to ensure that every customer feels welcomed, informed, and valued moving forward. In the meantime, we'd love the opportunity to make it right. Please email our General Manager, Chris Martin, at cmartin@medcentermazda.com, so we can address your concerns and work to regain your trust. Thanks for your feedback, and we hope to provide you with a better experience in the future.

September 09, 2024

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Employee Rating

I've used Med Center Mazda for 14 years now for my service and I've never been disappointed. The team and quality of repair and service is incredible. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

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Sep 10, 2024

Med Center Mazda responded

Eric, thank you for your fantastic review! We're thrilled to hear that you've had such positive experiences with our team over the years. Your loyalty means the world to us, and we look forward to continuing to provide you with top-notch service.

September 08, 2024

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Employee Rating

Professional and excellent customer service. Will come back gladly. Now, here are six more words. More

by j.stidham0307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Chance, Fred Farmer, Will Lastrapes, Tony Blackwell, Rubin Lapidus, Mark Cooley, Anthony Beaman , Barry Burns, Taylor Frey

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Sep 09, 2024

Med Center Mazda responded

Thanks! We're thrilled to hear you had a great experience with our team. Your support means a lot to us, and we look forward to welcoming you back soon!

September 07, 2024

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Employee Rating

Great job, very thorough and professional. The video inspection was unexpected and a nice touch. Well done. More

by drigney58
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

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August 30, 2024

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Employee Rating

While this repair was expensive I can be assured it was needed and completed as designed More

by cdesposito
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Service Time
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Recommend Dealer
Yes
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August 27, 2024

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Med Center Mazda always takes great care of me and my car. I would recommend them to anyone! More

by slblair0
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Recommend Dealer
Yes
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August 26, 2024

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James Hobbs always goes above and beyond each time we come in. Very professional, personable, and is very thorough. Customer service always 10/10. More

by MADISON25
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Recommend Dealer
Yes
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