James Hobbs | Page 3

I had a new car key made here, and at the same time, a recall on my vehicle was taken care of. The whole process was smooth and professional. I’d especially like to highlight the service desk staff – they recall on my vehicle was taken care of. The whole process was smooth and professional. I’d especially like to highlight the service desk staff – they were extremely friendly, helpful, and knowledgeable. The customer service was truly outstanding. I can highly recommend this workshop! More

by ManuelHardenbicker Verified Customer Verified Customer

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I recently had my tire replaced at the Med Center Mazda , and I couldn’t be more satisfied with the entire experience. From the moment I arrived, the staff was professional, efficient, and courteous. They cl and I couldn’t be more satisfied with the entire experience. From the moment I arrived, the staff was professional, efficient, and courteous. They clearly explained my options, helped me choose the right tire for my vehicle, and completed the replacement of my flat tire quickly without compromising on quality. The waiting area was clean and comfortable, and they kept me updated throughout the process. What stood out most was their attention to detail and customer care — they even checked my alignment and provided tips for tire maintenance going forward. If you’re looking for trustworthy service and a team that truly knows Mazda vehicles, I highly recommend the Mazda Center. I’ll definitely be coming back for future service needs! More

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Long-time customer. Always receive excellent service from the dealership. Happy to be a Med Center Mazda customer. Always receive excellent service from the dealership. Happy to be a Med Center Mazda customer. More

by derek.penton Verified Customer Verified Customer

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The wait wasn’t terribly long. Appreciate the technician’s video recap of services performed/needed. Gerald was phenomenal! The best experience yet! Very helpful and courteous. Che Appreciate the technician’s video recap of services performed/needed. Gerald was phenomenal! The best experience yet! Very helpful and courteous. Checkout was a breeze. Very friendly personnel. The sales staff however (unrelated to my visit) were not friendly or courteous at all. Not even a “good morning” or “may I help you?” It’s doubtful I would purchase a vehicle from this dealership when I’m in the market to do so. More

by stanhop27 Verified Customer Verified Customer

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The first two advisors I spoke with were curt, indifferent and treated me like a number, not a person. The 3rd one,Gerald, was very nice, cordial and helpful. The contact with the service departme indifferent and treated me like a number, not a person. The 3rd one,Gerald, was very nice, cordial and helpful. The contact with the service department working on my car was through text only and never gave an opportunity for questions or discussing the work with a human. Being a customer with Med Center for many years, I found the service department customer service has declined greatly! More

by vgordv7 Verified Customer Verified Customer

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Joey Chance deserves an award for excellence in customer service. Thank you Joey for everything. service. Thank you Joey for everything. More

by mmash98 Verified Customer Verified Customer

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I've been coming here for 2 years and I have always been treated with respect treated with respect More

by Willgranger2 Verified Customer Verified Customer

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Tyler was very informative on what was wrong with my car. He actually showed what was wrong wirh it instead of saying what was wrong with it. He got my car sounding like a car again. I highly recommend him. He actually showed what was wrong wirh it instead of saying what was wrong with it. He got my car sounding like a car again. I highly recommend him. More

by kennethbwright2 Verified Customer Verified Customer

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This was our First Service since buying the car. We were able to get the time we wanted and it the service was completed timely. We were able to get the time we wanted and it the service was completed timely. More

by Kristiaperrine Verified Customer Verified Customer

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I find the Service Department to be unfriendly. My mere presence seems to annoy them. My mere presence seems to annoy them. More

by timhallman02 Verified Customer Verified Customer

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