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James Hobbs
1,269 Reviews
Dealership Experience
15 yrs, 7 mos
1,269 Reviews
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1269 Reviews of James Hobbs
December 01, 2023
So far I don’t have anything negative to say, my first service went well. They did everything I ask them to service went well. They did everything I ask them to More
by kingcarol1975
Verified CustomerOther Employees Tagged: Billy Mansel , Barry Burns
December 01, 2023
No issues at all with Med Center for our Mazda purchase. Had several Mazdas in the family over the years; will likely visit them again for another at some point! Appreciated DeWayne’s sales approach and hi Had several Mazdas in the family over the years; will likely visit them again for another at some point! Appreciated DeWayne’s sales approach and his knowledge of the CX-5. Would definitely work with him again for future vehicle needs. Paperwork side with Todd was a breeze as well; 15 minutes or so. More
by GM-Madison, AL
Other Employees Tagged: DeWayne Williams
November 29, 2023
Great customer service. Video is a nice touch. Waiting area could use more plugs for laptops so we can be on the job while waiting. Video is a nice touch. Waiting area could use more plugs for laptops so we can be on the job while waiting. More
by Adriainda
Other Employees Tagged: Barry Burns
November 28, 2023
I arrived to my appointment early and still was there for almost 4 hours. My appointment was at 1 pm I arrived at 12:30 pm but, they was on lunch. And when my car was finished I didn’t leave till close 4:30 almost 4 hours. My appointment was at 1 pm I arrived at 12:30 pm but, they was on lunch. And when my car was finished I didn’t leave till close 4:30 pm. My tires wasn’t rotated at all and no air wasn’t put in them. And two days after service my tire lights came on for air. I had to take it to express oil for air in two tires .I also had issues with my sunroof not opening , trunk not closing and opening properly and dashboard had this circle and dot that developed. I also sent photo to manger and open a case on all the problems so far no response. My issues wasn’t addressed properly at all because they said that the problems had to occur when they inspected the issues .And they looked into these issues when I was already there about 2 hours and half already. I had to explain and show where the issues were to an employee. Mazda center is very far for me about 40 mins away and I wanted them to fix my issues instead of coming back for it to be re look at in Feb hopefully around my next oil change .I also had my newborn baby with me doing the appointment and I was very displeased with the service and wait time I received. More
by alb4ever05
Other Employees Tagged: Taylor Frey
November 17, 2023
Fixed all that I requested. Everything looks and sounds great. The audio/video link to the mechanic via my phone was a pleasant surprise. Only complaint was that the escort a Everything looks and sounds great. The audio/video link to the mechanic via my phone was a pleasant surprise. Only complaint was that the escort attendant who met me to check me in failed to tell me to check my phone for a message from the mechanic working on my car. Noting was done until 2 + hours later when I inquired at the service managers officer. They were waiting for me to sign the repair authorization before starting any work. I'll know better next time. More
by KDELOACH
Other Employees Tagged: Matt Clarkson, Chris Martin, Tracy Case , Barry Burns
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