James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 44

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 7 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

October 19, 2023

Dealership Rating
Employee Rating

I always feel confident that the dealership has my best interests at heart. When they tell me I need something done to my car, I always do it. More

by SP318_2000
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

October 17, 2023

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The staff let me know what was happening every step of the way. They were cheerful and polite More

by sumayfield
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Recommend Dealer
Yes

October 13, 2023

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Service handle in a timely manner. And everyone was friendly and professional on the service of my car. More

by SAE0591
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Recommend Dealer
Yes

October 13, 2023

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Service was completed as discussed in a very timely manner. Very professional. Very satisfied with the work. More

by bcasey6
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

October 13, 2023

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Excellent automobile dealership! That as why I have purchased more than 10 new and a couple used vehicles from them! More

by Larry Martin
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Recommend Dealer
Yes

October 12, 2023

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Repaired my car quickly and let me have a loaner car to drive during the repair. More

by 4ord
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

October 12, 2023

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Overcharged for work done, even when I tried to tell them I had additional warranties. It was finally resolved two days after the service was completed and I received a credit. Just a headache. More

by louannburdell
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns, Season

Oct 13, 2023

Med Center Mazda responded

Hi Louann, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience or frustration caused by the overcharging and the delay in resolving the issue. Your satisfaction is important to us, and we take your concerns seriously. We are glad that we were able to assist you and rectify the situation. If you have any further questions or concerns, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com. Once again, we apologize for the inconvenience you experienced and are committed to providing excellent service moving forward. We appreciate your patience and understanding.

October 12, 2023

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Great experience overall. Repairs and warranty work completed quickly. Working with dealership was easy. I will use them again. More

by Photobugmwg
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Recommend Dealer
Yes

October 12, 2023

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Great place to shop for a Mazda or any car. Love their selection. I especially love their service dept. More

by Monikaprewett
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Season

October 11, 2023

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Excellent service done quickly by very friendly technicians. I was in and out in no time More

by radtke_d
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

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