James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 45

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 7 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

October 10, 2023

Dealership Rating
Employee Rating

Wonderful place to buy a car but not as great for car maintenance. Poor communication and didn’t really figure out what’s wrong with my car. Everyone is always super kind and professional though. More

by glendafullbright
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

October 10, 2023

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Great service overall—appointment site is easy to navigate, quick intake process, pleasant waiting area and smooth checkout. More

by LA
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Recommend Dealer
Yes

October 08, 2023

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The waiting area very nice and the staff always make me feel welcome. Easy check-in and good communication. More

by ROBERTCLIFTON
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Recommend Dealer
Yes

October 06, 2023

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Nice place to visit but brought car in they called me at 515 pm. No updates More

by Glitter
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Recommend Dealer
No

October 06, 2023

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They always go the extra mile for you. I love that they video there assessment of your car and send it to you. More

by travelcna9
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Recommend Dealer
Yes

Other Employees Tagged: Adam Eaves, Anthony Beaman , Barry Burns

October 06, 2023

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I love going to med center mazda! I'm always treated with respect and have confidence my car is in good hands! More

by kristenwelder
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Recommend Dealer
Yes
Oct 10, 2023

Med Center Mazda responded

Thank you for bringing this to our attention. We appreciate your kind words about our facility and apologize for any inconvenience you faced during the service of your car. We understand how important it is to receive timely updates on the progress of your vehicle's service. We regret that our communication fell short in this instance. To address your concerns in a more personalized manner, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com at your earliest convenience. We hope to have the opportunity to discuss the matter further and improve your experience with us.

October 05, 2023

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He was and always is very nice, professional and always takes care of my issues. More

by lynnpohlman65
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns, Rubin Lapidis

October 03, 2023

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In and out fairly quickly. Service many very professional and courteous. Car ran great so I guess the mechanic was competent. More

by hdobbsjr
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

September 30, 2023

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Everyone was nice and friendly but the service took longer than expected.I was not able to schedule a appointment as soon as I would have liked. I had to call back several times and then fit the appoin More

by S.WILLIS
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Recommend Dealer
No
Oct 02, 2023

Med Center Mazda responded

Hi S., thank you for your feedback! We appreciate your kind words about our staff and apologize for any inconvenience caused by the scheduling process. We'll work on improving our efficiency to provide a better experience for you in the future. To address your concerns directly, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com at your earliest convenience. We hope to hear from you soon and improve your experience with us.

September 28, 2023

Dealership Rating
Employee Rating

After oleo change on Tuesday I noticed on my garage that the car starting leaking oleo. More

by marcelo.frazzato
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2023

Med Center Mazda responded

Hi Marcelo, thank you for alerting us to the oil leak issue. We're glad that you gave us the opportunity to address the problem and that we were able to fix it to your satisfaction. We hope that your overall experience with us has improved, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to contact us. Thank you.

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