James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 72

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

September 27, 2022

Dealership Rating
Employee Rating

Great experience from the moment I walked into the service area. Very professional and attentive. More

by pjohnson9899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Med Center Mazda responded

Glad to learn your experience was a positive one. Hope to see you again in the near future!

September 23, 2022

Dealership Rating
Employee Rating

we have a very nice experience with regards with the service of our Mazda CX5 thanks to Joe fof Mazda Med Center Service he was so accomodating and very friendly and also we received video of what they More

by Roger That
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns, Joe Morris

Sep 26, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle, Roger! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

September 23, 2022

Dealership Rating
Employee Rating

haven't had any major issues with the work that was done to my car but the customer service we received was horrible More

by Dan Dryden
Quality Of Work
Recommend Dealer
No
Sep 30, 2022

Med Center Mazda responded

Dan, Thank you for your feedback. We're sorry to hear that we didn't provide the best customer service. This is not the experience we want our customers to have and want to learn more about your experiences so that we can improve. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time.

September 21, 2022

Dealership Rating
Employee Rating

Great place to by a vehicle. Have bought there since 1991 when off of greensprings More

by Love my Miata
Recommend Dealer
Yes
Sep 22, 2022

Med Center Mazda responded

Thanks for the great review. We look forward to seeing you again soon!

September 17, 2022

Dealership Rating
Employee Rating

My experience has always been very positive. Service is excellent and the customer service is very professional and friendly. More

by mrstinawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns, Joe Morris

Sep 19, 2022

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

September 17, 2022

Dealership Rating
Employee Rating

Very thorough and everyone was so helpful and nice. Wait time was not long either. More

by Kristigrace3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Med Center Mazda responded

Hi Kristi! We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to seeing you again soon!

September 17, 2022

Dealership Rating
Employee Rating

I loved Anthony who sold me and my mom our Mazda's. Everyone that helped fix my tire was awesome it didn't take long and they walked me through what they were going to do. I love my Mazda! And the team More

by bnkeasterling09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Clarkson, Anthony Beaman

Sep 19, 2022

Med Center Mazda responded

We love getting this type of feedback from our customers! We're happy to hear that you and your mother are both enjoying your Mazda vehicles and that we were able to assist you with your tire. We hope to work with you again in the future on a new purchase or your next service. Thanks for taking the time to leave us a review and have a great day!

September 13, 2022

Dealership Rating
Employee Rating

I like this service center for being honest about car status, required job and professional services. More

by anatoli.cioclea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

Sep 14, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

September 09, 2022

Dealership Rating
Employee Rating

It was a great experience ! The mechanics did a good job detecting what needed to be fixed before the light came on and I was out on the road. I thank them so much!! More

by linda.driver1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle, Linda! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

September 06, 2022

Dealership Rating
Employee Rating

Comfortable waiting area; did not have to wait too long for service. Very nice all over. More

by cstewart674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

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