James Hobbs | Page 73

Very courtiest and professional. Brought vehicle in for oil change and rotation, had an appointment and they were on time and completed service in a reasonable amount of time. Also Brought vehicle in for oil change and rotation, had an appointment and they were on time and completed service in a reasonable amount of time. Also, enjoyed the clean and comfortable waiting area with snacks too. More

by jasalberg Verified Customer Verified Customer

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I spoke to someone on the phone to discuss the issues with my car. They were able to overbook me, which I appreciated. I told the scheduler that I would be able to drop the car off in the afternoon and s with my car. They were able to overbook me, which I appreciated. I told the scheduler that I would be able to drop the car off in the afternoon and she told me that she would make the appointment for the morning but I could drop it off whenever since it was a work in. When I got there Joe was very unhelpful even when I tried to explain the situation. I asked for an idea of when the car would be ready since I needed to decide to stay at the dealership or go home. He answered rudely, "I don't know how about several days." When I explained my concern, he told me that I dropped off the car late and proceeded to add several problems to my visit. When I asked if there was a shuttle service that could take me home he said yes but not for me since I was too far but he had no idea how far lived since he never asked. He spoke to my partner who asked why I wasn't offered a rental car and he lied and said that he did but I declined. This was not true and never happened. When I picked up my car one day later, the man at the service counter never told me what was wrong with my car and just sent me to the counter to pay. I had to ask them what they found with my car. I understand that people are busy and shortstaffed but being polite doesn't take any additional time especially when paying hundreds of dollars for a service that can be done anywhere. More

by sandipena83 Verified Customer Verified Customer

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Ready for my car at appointed time. Quick and efficient service. Kept me updated while I waited. Very professional. Quick and efficient service. Kept me updated while I waited. Very professional. More

by brennanohme Verified Customer Verified Customer

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The new technology is great. It was informative and made sense of what the technician was as saying It was informative and made sense of what the technician was as saying More

by marguerite mcnamee Verified Customer Verified Customer

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Joe & Barry(service managers) were great. They got my car fixed and the repair was quite simple and my service bill reflected that and I greatly appreciate it. I would return to to repeat bui They got my car fixed and the repair was quite simple and my service bill reflected that and I greatly appreciate it. I would return to to repeat buissness with Joe and Barry at Med Center Mazda. Again I greatly appreciate y'all taking care of my problem! I would return for repeat buissness and I would recommend Med Center Mazda for all your Mazda Service needs! More

by brettd8113 Verified Customer Verified Customer

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The service was for 40000 miles and was done according to specifications as viewed by the video. The service video was helpful. specifications as viewed by the video. The service video was helpful. More

by RG Verified Customer Verified Customer

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All. Good. Service completed quickly. New format of vehicle inspection with video is surprising and inovative. Good. Service completed quickly. New format of vehicle inspection with video is surprising and inovative. More

by john.c.jr Verified Customer Verified Customer

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Took awhile to get in. First service with one problem about the foot control on lift gate. Told by the service representative that the trailer hitch blocked it and nothing First service with one problem about the foot control on lift gate. Told by the service representative that the trailer hitch blocked it and nothing could be done. Manual showed how we could use it. Now works thanks to our efforts. More

by dra0 Verified Customer Verified Customer

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It was a delightful experience brining my car in to have serviced. They were very professional and curious. The bathrooms were exspectionaly clean. serviced. They were very professional and curious. The bathrooms were exspectionaly clean. More

by Forrest Verified Customer Verified Customer

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Very clean and well staffed. Able to get what I needed in one day. I loved the video of the technician actually showing everything that was being done Able to get what I needed in one day. I loved the video of the technician actually showing everything that was being done More

by DrTrish Verified Customer Verified Customer

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