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James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 8

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 3 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

June 24, 2025

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Employee Rating

Great help! They got my car in and out with no issues! Very kind and great attitude More

by jdthomaspgal14
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Stratton

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June 24, 2025

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Employee Rating

Staff were unhelpful, unmotivated, and apathetic. Mechanics were the only employees happy to be there. More

by peterlpitman
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Todd Stratton

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Jun 25, 2025

Med Center Mazda responded

Hi Peter, Thank you for your honest feedback. We’re truly sorry to hear that your experience with our team didn’t meet expectations. Our goal is to create a welcoming, helpful environment for every customer, and it’s clear we missed the mark during your visit. However, we appreciate you recognizing our mechanics—that means a lot to our service team. If you’re open to it, we’d welcome the opportunity to learn more about your visit so we can address this directly and work toward doing better. Please feel free to reach out to our GM, Chris Martin, at cmartin@medcentermazda.com. We appreciate your time.

June 19, 2025

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Employee Rating

Here for oil and filter change. Tires rotated. Had video of work done. No complaints More

by Bev
Recommend Dealer
Yes

Other Employees Tagged: Todd Stratton

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June 19, 2025

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Scheduling the appointment was easy and quick. The work to be done was explained and the price was not very high. More

by ADCDESK
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Recommend Dealer
Yes

Other Employees Tagged: Todd Stratton

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June 18, 2025

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Service was quite fast and painless. Nothing extra but what needed to be done. Thank you More

by delerhoja1
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Recommend Dealer
Yes
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June 18, 2025

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Friendly folks, nice waiting area (with snacks and drinks) professional service. What’s not to like? More

by Ken
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Recommend Dealer
Yes
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June 18, 2025

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I received the video after I checked out. The video stated recommended repairs. Horrible service More

by renaewash
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Stratton

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Jun 23, 2025

Med Center Mazda responded

Hi there, Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it can be to receive recommended repair information after you've already checked out. That’s not the level of service we aim to provide. We’d appreciate the opportunity to look into what happened and make it right. Please reach out to our GM, Chris Martin, at cmartin@medcentermazda.com, so we can better understand the situation and work toward a resolution. Your satisfaction is important to us, and we’re committed to improving based on your input.

June 18, 2025

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Easy, fast, and good quality of work. Very friendly and helpful. Very nice waiting area More

by williamrnolan
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Recommend Dealer
Yes
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June 16, 2025

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Easy to make an appointment. Easy drop off with minimal wait time. That’s why they e been my go to for my last two cars. More

by accompton
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Recommend Dealer
Yes
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June 14, 2025

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Always great service at the dealership! In and out as fast as possible! Great staff. More

by smithlouis960
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Clarkson, Todd Mayers, Adam Eaves, Chris Martin, Tracy Case, Todd Stratton

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